• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Problem in Receiving Emails

Man888

New Pleskian
Hi All,

I am a newbie and am sorry if I post it in a wrong area. I used parallels for several years without any problems. But recently my website got rooted badly. I restored all the functions except the email. Currently I have 10 company emails. 7 of 10 work fine. Only 3 company emails cannot receive emails from outsider users (but I can send out emails through those 3 email accounts). For example, if I use a hotmail account to send an email to my company email (those 3 emails), I will receive the following codes from hotmail. Would you please tell me what I should do to fix it? Many thanks for your help in advance!

Man



------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Hi. This is the qmail-send program at companyABC.com.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<[email protected]>:

--- Below this line is a copy of the message.

Return-Path: <[email protected]>
Received: (qmail 13453 invoked from network); 20 Sep 2014 06:40:25 -0400
Received: from bay004-omc2s2.hotmail.com (65.54.190.77)
by companyABC.com with (AES256-SHA encrypted) SMTP; 20 Sep 2014 06:40:25 -0400
Received: from BAY168-W52 ([65.54.190.124]) by BAY004-OMC2S2.hotmail.com with Microsoft SMTPSVC(7.5.7601.22724);
Sat, 20 Sep 2014 03:40:24 -0700
X-TMN: [w39Ne5gG+/ZTBQRcfhlGmUyNIfTc7V6q]
X-Originating-Email: [[email protected]]
Message-ID: <[email protected]>
Return-Path: [email protected]
Content-Type: multipart/alternative;
boundary="_52cf3b94-7caf-410e-881a-2195f3723a9f_"
From: XYZ <[email protected]>
To: "Dude" <[email protected]>
Subject: testing 2014/9/20 6:41am
Date: Sat, 20 Sep 2014 06:40:24 -0400
Importance: Normal
MIME-Version: 1.0
X-OriginalArrivalTime: 20 Sep 2014 10:40:24.0594 (UTC) FILETIME=[4904FF20:01CFD4BF]

--_52cf3b94-7caf-410e-881a-2195f3723a9f_
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

testing 2014/9/20 6:41am =

--_52cf3b94-7caf-410e-881a-2195f3723a9f_
Content-Type: text/html; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

<html>
<head>
<style><!--
.hmmessage P
{
margin:0px=3B
padding:0px
}
body.hmmessage
{
font-size: 12pt=3B
font-family:Calibri
}
--></style></head>
<body class=3D'hmmessage'><div dir=3D'ltr'>&nbsp=3Btesting 2014/9/20 6:41am=
</div></body>
</html>=

--_52cf3b94-7caf-410e-881a-2195f3723a9f_--

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
 
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