Problem Plesk : File not found. & 5.5.9 by OS vendor Module Apache in red

[Macha]

Hello

I can't post subjet here : http://forum.odin.com/forums/plesk-12-x-for-linux.735/

I have 3 problems with Plesk :

1.

If i don't have a file and i go to http://site.com/dl.php he say : File not found.

I have : PHP 5.6.16 with "Application PHP servi(e) par Apache"

I have try :

DefaultLanguage fr-FR

Options -Indexes

Options +FollowSymlinks
RewriteEngine on

RewriteRule ^dl\.php$ / [R=301,L]
OR
RewriteRule ^dl\.php$ /clic.php [NC,R=301,L]

Doesn't work

2.

Here : https://****.fr:8443/admin/php-handler/list

I have 5.5.9 by OS vendor Module Apache in red, how to fix it ?

3.

In my logs, i have this error : AH01071: Got error 'Primary script unknown\n'

How to fix it ? please

Thanks you

 

[Macha]

Help please

 

[Kate]

Hello,

> I can't post subjet here : http://forum.odin.com/forums/plesk-12-x-for-linux.735/
Plesk has been splitted from Odin. Based on it, we have changed our forum link to http://talk.plesk.com. Please use this thread for any questions you have.

As for your questions:
1. Please clarify, where did you try to perform the following:

>I have try :

>Code:
>DefaultLanguage fr-FR

>Options -Indexes

>Options +FollowSymlinks
>RewriteEngine on

>RewriteRule ^dl\.php$ / [R=301,L]
>OR
>RewriteRule ^dl\.php$ /clic.php [NC,R=301,L]

Was it done under 'Plesk > Subscriptions > example.com > Apache&nginx settings > Apache Additional directives'? OR in '/var/www/vhosts/example.com/httpdocs/.htaccess' file?

2. >I have 5.5.9 by OS vendor Module Apache in red, how to fix it ?
Please set cursor on the red exclamation point. In case you see the message:
"The handler cannot be enabled because the corresponding Apache module is turned off."

Please follow the instruction below in order to fix the issue:
1) Go to the Tools&Settings > Apache Web Server > MPM mode = select Prefork, Press 'Apply'
2) Enable 'php5' module, Press 'Apply' again.
3) Tools&Settings > PHP Settings > Enable 'Apache module handler'.


3. >In my logs, i have this error : AH01071: Got error 'Primary script unknown\n'

Issue may be related to the orphaned files after upgrade.
1) Please clarify where exactly you get this error? In the '/var/log/sw-cp-server/error_log' file?
In the '/var/log/plesk/panel.log' file?
2) If it is appears in some domain's 'error_log' file, then use 'tail' utility to find out what page or file exactly causes this error. For example,
# tail -fn0 /var/www/vhosts/system/example.com/logs/error_log

 

[Macha]

1. All .htaccess is here :/ in the first post

In the parameters of 'Plesk > Subscriptions > example.com > Apache&nginx settings > Apache Additional directives'?

ALL IS EMPTY


2. Thanks, Work


3. In Website > My Website (site.com) > Logs Its the log of my website

Example :

**@sd-83285:/var/www/vhosts/system/**.me$ sudo tail -fn0 /var/www/vhosts/system/**.me/logs/error_log
[Mon Dec 21 23:33:20.631139 2015] [proxy_fcgi:error] [pid 12111] [client **.**.**.**:34110] AH01071: Got error 'Primary script unknown\n'

Thanks for you're help

 

[Kate]

Hello,
> 1. All .htaccess is here :/ in the first post
>In the parameters of 'Plesk > Subscriptions > example.com > Apache&nginx settings > Apache Additional directives'?
>ALL IS EMPTY

You can check your rewrite rules on the following tester:
http://htaccess.mwl.be/

Please also note, set and configure rewrite rules is a administrative task. I would like to recommend you use rewrite rules generator to ensure if they are correct:
http://www.webconfs.com/htaccess-redirect-generator.php

Additionally, you may check information from the apache documentations:

https://httpd.apache.org/docs/2.4/rewrite/remapping.html
https://httpd.apache.org/docs/2.2/rewrite/remapping.html

>3. In Website > My Website (site.com) > Logs Its the log of my website
>
>Example :
>**@sd-83285:/var/www/vhosts/system/**.me$ sudo tail -fn0 /var/www/vhosts/system/**.me/logs/error_log
>[Mon Dec 21 23:33:20.631139 2015] [proxy_fcgi:error] [pid 12111] [client **.**.**.**:34110] AH01071: Got error 'Primary script unknown\n'

This issue was caused by the first issue with rewrite rules. You need to set correct rewrite rules to fix it as well.

 

[Macha]

My .htacces don't have an error

I have try with you're site, but he say : File not found. grr

I have Try this :

Options +FollowSymlinks
RewriteEngine on
rewriterule ^clic_dl.php(.*)$ http://ww.site.com/clic.php$1 [r=301,nc]

RewriteCond %{QUERY_STRING} (?:^|&)id=(.+)(?:&|$) [NC]
RewriteRule ^clic_dl\.php$ /clic.php?id=%1 [NC,R=301,L]

RewriteRule ^clic_dl\.php$ /clic.php [R=301,L]
RewriteRule ^/clic_dl\.php$ /clic.php [R=301,L]

 

[Kate]

I would like to draw your attention that creating/modifying custom rewrite rules is excluded from Plesk technical support obligations. Please refer to apache mod_rewrite manuals for details as well as you always can contact public community where you could get answers on your questions.

 

[Macha]

Yes but if anynone can help me i love it !

PS : if the file clic_dl.php exist, redirect ok, but if the file doesn't here, he don't redirect i don't understand

 

[Macha]

It's a problem with Apache or Nginx, but i don't found where is the problem

 

[Macha]

Help =(

 

[Macha]

Help =(

 

[Christian_Heutger]

Hello,
2. >I have 5.5.9 by OS vendor Module Apache in red, how to fix it ?
Please set cursor on the red exclamation point. In case you see the message:
"The handler cannot be enabled because the corresponding Apache module is turned off."

Please follow the instruction below in order to fix the issue:
1) Go to the Tools&Settings > Apache Web Server > MPM mode = select Prefork, Press 'Apply'
2) Enable 'php5' module, Press 'Apply' again.
3) Tools&Settings > PHP Settings > Enable 'Apache module handler'.

I have a fresh install of Plesk Onyx on CentOS 7 and I have the same error and understand your solution. However, why not stating this solution there? It's confusing to have a fresh installation and run in errors. Same for creating new domains, the subscription state it's unsynced. Why should that happen? Why is in a fresh install the plan of new domains not synced to e.g. Unlimited or set without errors to Custom? It's a bad user experience handling.

So I would expect here or latest in Apache Web Server settings: The handler hasn't been enabled, because Apache is in Worker/Event (default was Event) mode, please change mode to Prefork and enable PHP in Apache Web Server settings to enable the handler. Maybe with a link to what the modes are and when to choose which with advantages and disadvantages.