Problem renewing a subscription

[AkiraC]

Hi Parallels Team!

I have a customer that your subscription ends yesterday. I clicked on Activate, but I recived the message tha says me something like "You do not changed the expiration date so the domain will be activate until tomorrow".

How can I renew the subscription without use a Billing Manager (we never used it before and we do not need it for else).

 

[InderS]

Hello,

Kindly go to subscription>> click on domain >> select option customize >> at bottom you will find expiration date. Just change it.