Problem with administrative panel of Plesk

[kaxan]

hello everyone, My problem is next
I intsll Plesk in my colocation center, but i dont have any control of plesk becouse is not show up.
When I there (colocation center) in local machine I have access, but when I work in my home PC i dont have access.
Please tell me why

 

[phoenixisp]

Sound like it could be a firewall issue. Be sure that port 8443 is open to access the control panel.

 

[DCNet_James]

From your PC at home or elsewhere, from a command prompt, see if you can telnet to port 8443 on your servers IP.

Example:
snort# telnet someserver.somedomain.com 8443
Trying xxx.xxx.xxx.xxx...
Connected to someserver.somedomain.com
Escape character is '^]'.

Telnet is always a good tool for verifying open ports.

It's probably a firewall issue if you can't connect as stated above.

You need to allow TCP port 8443 through.