• We value your experience with Plesk during 2025
    Plesk strives to perform even better in 2026. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2025.
    Please take this short survey:

    https://survey.webpros.com/

Problem with Domain Aliases and assigned E-Mail

AndersLarsson

New Pleskian
Hello Girls and Guys!

I have a stupid problem and I'm totaly frustrated about it, and I really hope someone can help me with this (maybe small) problem.

I have a main domain and two aliases. Everything works fine, each alias browses to the main domain.
I also create one e-mail address and now the problems start.

Each time I sent an e-mail to with an alias-tld I got an Undelivered Mail Returned to Sender with 550 failure code.

<[email protected]>: host mail.alias1.org[XXX.XXX.X.XXX]
said: 550 unknown user (in reply to RCPT TO command)

All E-Mails with main domain (for example: [email protected]) works fine.

I really hope that someone can help me with this problem!

Thanks in advance!

My System:

Ubuntu 12.04.3
Panel-Version 11.0.9
 
Hello,

Can you please try to rebuild mail configuration through mail utility

Code:
/usr/local/psa/admin/sbin/mchk --with-spam
 
Hello InderS!

I got this back from console:

==> Checking for: mailsrv_conf_init... ok
==> Checking for: mail_handlers_init... ok
==> Checking for: mailsrv_entities_dump... ok
==> Checking for: mail_admin_aliases... ok
==> Checking for: mail_auth_dump... ok
==> Checking for: mailman_lists_dump... ok
==> Checking for: mail_kav8_restore... ok
==> Checking for: mail_responder_restore... ok
==> Checking for: mail_spam_restore... ok
==> Checking for: mail_grey_restore... ok
==> Checking for: mail_mailbox_restore... ok
==> Checking for: mail_spf_restore... ok
==> Checking for: mail_dk_restore... ok
==> Checking for: mail_drweb_restore... not exists
 
Back
Top