Problem with qmail always get error 554

[giacomob]

Hallo,
I have a serious problem with Qmail.
Whenever a user try to send a message gets this error:

Failed to send data [SMTP: Invalid response code received from server (code: 554, response: mail server permanently rejected message (#5.3.0))].

The mailog file is as following:

May 31 12:07:18 81-31-158-122 qmail-queue-handlers[18388]: starter: submitter[18389] with error code 71
May 31 12:07:19 81-31-158-122 qmail-queue-handlers[18388]: mailsend: wait for submitter failed
May 31 12:07:19 81-31-158-122 qmail-queue-handlers[18388]: cannot reinject message to mail system
May 31 12:07:19 81-31-158-122 qmail: 1275300438.946987 warning: trouble injecting bounce message, will try later
May 31 12:07:19 81-31-158-122 qmail-queue-handlers[18395]: starter: submitter[18396] with error code 71
May 31 12:07:19 81-31-158-122 qmail-queue-handlers[18395]: mailsend: wait for submitter failed
May 31 12:07:19 81-31-158-122 qmail-queue-handlers[18395]: cannot reinject message to mail system
May 31 12:07:19 81-31-158-122 qmail: 1275300439.112479 warning: trouble injecting bounce message, will try later
May 31 12:07:19 81-31-158-122 qmail-queue-handlers[18402]: starter: submitter[18403] with error code 71
May 31 12:07:19 81-31-158-122 qmail-queue-handlers[18402]: mailsend: wait for submitter failed
May 31 12:07:19 81-31-158-122 qmail-queue-handlers[18402]: cannot reinject message to mail system
May 31 12:07:19 81-31-158-122 qmail: 1275300439.187214 warning: trouble injecting bounce message, will try later

I have tried the solution posted here but doesn't work:

http://kb.odin.com/836

Any help?
Thanks a lot

 

[Seyed AhmadS]

hi
i have the same problem, any answer?

i try :

ls -l /var/qmail/bin/qmail-queue*

and the result is :

-r-x--s--x 1 mhandlers-user popuser 72416 Apr 10 2010 /var/qmail/bin/qmail-queue
-r-s--x--x 1 qmailq qmail 20872 Apr 10 2010 /var/qmail/bin/qmail-queue.moved

part of my maillog is :

Apr 12 00:42:59 servername qmail-queue-handlers[7782]: Handlers Filter before-queue for qmail started ...
Apr 12 00:42:59 servername qmail-queue-handlers[7782]: from=
Apr 12 00:42:59 servername qmail-queue-handlers[7782]: to=shop@domain
Apr 12 00:42:59 servername qmail-queue-handlers[7782]: hook_dir = '/usr/local/psa/handlers/before-queue'
Apr 12 00:42:59 servername qmail-queue-handlers[7782]: recipient[3] = 'shop@domain'
Apr 12 00:42:59 servername qmail-queue-handlers[7782]: handlers dir = '/usr/local/psa/handlers/before-queue/recipient/shop@domain'
Apr 12 00:42:59 servername qmail-queue-handlers[7782]: Unable to stat entry '/usr/local/psa/handlers/info/20-drweb-AA0ask/executable' or it is not link: No such file or directory
Apr 12 00:42:59 servername qmail-queue-handlers[7782]: call_handlers: stop call handlers from dir '/usr/local/psa/handlers/before-queue/recipient/shop@domain'
Apr 12 00:42:59 servername qmail: 1302552779.142650 warning: trouble injecting bounce message, will try later
Apr 12 00:43:51 servername qmail-queue-handlers[7992]: Handlers Filter before-queue for qmail started ...
Apr 12 00:43:51 servername qmail-queue-handlers[7992]: from=
Apr 12 00:43:51 servername qmail-queue-handlers[7992]: to=info@domain
Apr 12 00:43:51 servername qmail-queue-handlers[7992]: hook_dir = '/usr/local/psa/handlers/before-queue'
Apr 12 00:43:51 servername qmail-queue-handlers[7992]: recipient[3] = 'info@domain'
Apr 12 00:43:51 servername qmail-queue-handlers[7992]: handlers dir = '/usr/local/psa/handlers/before-queue/recipient/info@domain'
Apr 12 00:43:51 servername qmail-queue-handlers[7992]: Unable to stat entry '/usr/local/psa/handlers/info/20-drweb-Hu4d3T/executable' or it is not link: No such file or directory
Apr 12 00:43:51 servername qmail-queue-handlers[7992]: call_handlers: stop call handlers from dir '/usr/local/psa/handlers/before-queue/recipient/info@domain'
Apr 12 00:43:51 servername qmail: 1302552831.145161 warning: trouble injecting bounce message, will try later
Apr 12 00:45:03 servername qmail-queue-handlers[8176]: Handlers Filter before-queue for qmail started ...
Apr 12 00:45:03 servername qmail-queue-handlers[8176]: from=
Apr 12 00:45:03 servername qmail-queue-handlers[8176]: to=shop@domain
Apr 12 00:45:03 servername qmail-queue-handlers[8176]: hook_dir = '/usr/local/psa/handlers/before-queue'
Apr 12 00:45:03 servername qmail-queue-handlers[8176]: recipient[3] = 'shop@domain'
Apr 12 00:45:03 servername qmail-queue-handlers[8176]: handlers dir = '/usr/local/psa/handlers/before-queue/recipient/shop@domain'
Apr 12 00:45:03 servername qmail-queue-handlers[8176]: Unable to stat entry '/usr/local/psa/handlers/info/20-drweb-AA0ask/executable' or it is not link: No such file or directory
Apr 12 00:45:03 servername qmail-queue-handlers[8176]: call_handlers: stop call handlers from dir '/usr/local/psa/handlers/before-queue/recipient/shop@domain'
Apr 12 00:45:03 servername qmail: 1302552903.148981 warning: trouble injecting bounce message, will try later
Apr 12 00:45:51 servername /var/qmail/bin/relaylock[9366]: /var/qmail/bin/relaylock: mail from ipaddress:48439 (not defined)

we can send mail, but we can't recive mail form users