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Problem with Windows Plesk 8.6 License key upgrade

B

briant

Guest
Hi,

I upgraded my server from Plesk 7.5 to 7.6.1, then to Plesk 8.6.0.
Upgrade completed successfully. I then went to Plesk Parellels website to upgrade my license key.

I submitted the key and received an email back from Plesk, but it seems to be the wrong version, I looked at the xml file, and it seems to be version 9.x

Did anyone has similar problem before, why Plesk skipped one version, or am I reading the wrong version information?

I did a keymgr --install --source-file=c:\xxxxxxx, received the following error:

You are trying to use license key created for other version of Plesk Control Pan
el. Contact Parallels sales representatives to get the correct license key.

Do I need to upgrade the key twice from 7.5 to get to version 8.6 or just once, and why is the license showing 9.x

here is small excerpt from the key.xml file:

<?xml version="1.0" encoding="UTF-8" ?>
- <plesk-windows-9:key xmlns:plesk-windows-9="http://parallels.com/schemas/keys/products/plesk/windows/9.0" core:format="openfusion-2" xmlns:core="http://swsoft.com/schemas/keys/core/2">
- <!-- Unique product Key number
-->
<core:key-number core:type="string">PLSK.000xxxxx</core:key-number>
- <!-- Key version
-->
<core:key-version core:type="string">0014</core:key-version>
- <!-- Key description
-->
- <core:description>
<core:keytype>Parallels Plesk Panel 9.x for Windows</core:keytype>


Appreciate for any help. Really need to get my server upgraded before the key expired.

Thanks,
Brian
 
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