Issue Problems from debian 10 to 12

[Manuel Kuhn]

Hello,

I upgraded my Linux server from Debian 10 to Debian 11 and then to Debian 12. The problem is that Plesk is suddenly no longer there, the /usr/local/psa directory no longer exists. I cannot run an autoinstaller or plesk-installer.

plesk -v
open /usr/local/psa/version: no such file or directory

plesk installer
fork/exec /usr/local/psa/admin/sbin/autoinstaller: no such file or directory

plesk --help
Usage: plesk [command]

Commands:
  bin - Run the specified Plesk command-line utility (e.g., domain, client)
  checkupgrade - Download the preupgrade checker for the latest, or specific Plesk version
  conf - Open the specified Plesk configuration file in the editor
  daily - Run daily maintenance script
  db - Database related commands. Open MySQL console by default.
  ext - Call a command-line interface of the specified Plesk extension
  help - Show help and exit
  installer - Plesk Installer shortcuts and command completion
  listupgrade - List versions current instance can upgrade to
  log - Follow Plesk logs
  login - Generate login link for specified user
  php - Run a PHP script using the Plesk PHP interpreter
  repair - Check and repair Plesk
  sbin - Run the specified Plesk internal utility
  version - Show product version information

can someone help?

thanks in advance
Manu

 

[Manuel Kuhn]

Installation will not continue because your operating system
"'Debian' 'Linux' '12.7' 'x86_64'" is not supported.

Refer to Plesk release notes for the complete list
of supported operating systems.

####

ERROR: There is no product with ID 'plesk' at the installation source.
Run Plesk Installer with the --show-releases option or the 'list' command to get the list of products and their latest releases available for installation. Use the --show-all-releases option or the 'list-all' command to get the list of all products and their releases from the installation source.

/opt/psa/admin/sbin/autoinstaller --help
Usage: installer COMMAND [OPTIONS]

Install, update, or upgrade Plesk.
If no command is specified, Plesk Installer will start in interactive mode.

Commands:
list Show available products, releases, components, or presets
list-all Show all products and releases
install Install a product
update Update an installed product
add Add components to an installed product
remove Remove components from an installed product
upgrade Upgrade an installed product
stop Stop an already running Plesk Installer
version Show Plesk Installer version information
help Show help for a specified command or list all commands

See 'installer help COMMAND' for more information on a specific command.
See 'installer --help-options' for extended option-based interface.

/opt/psa/admin/sbin/autoinstaller --show-releases
Downloading file products.inf3: 0%
Downloading file products.inf3: 100% was finished.
Downloading file pool/PSA_18.0.44_9078/release.inf3: 0%
Downloading file pool/PSA_18.0.44_9078/release.inf3: 100% was finished.
Downloading file pool/PSA_18.0.41_8197/release.inf3: 0%
Downloading file pool/PSA_18.0.41_8197/release.inf3: 100% was finished.
Downloading file pool/PSA_18.0.34_5691/release.inf3: 0%
Downloading file pool/PSA_18.0.34_5691/release.inf3: 100% was finished.
Downloading file pool/PSA_18.0.31_4832/release.inf3: 0%
Downloading file pool/PSA_18.0.31_4832/release.inf3: 100% was finished.
Downloading file pool/PSA_18.0.28_3654/release.inf3: 0%
Downloading file pool/PSA_18.0.28_3654/release.inf3: 100% was finished.
Downloading file plesk.inf3: 0%
Downloading file plesk.inf3: 100% was finished.
Downloading file pp-sitebuilder.inf3: 0%
Downloading file pp-sitebuilder.inf3: 100% was finished.
Downloading file PHP81_17/release.inf3: 0%
Downloading file PHP81_17/release.inf3: 100% was finished.
Downloading file PHP80_17/release.inf3: 0%
Downloading file PHP80_17/release.inf3: 100% was finished.
Downloading file PHP74_17/release.inf3: 0%
Downloading file PHP74_17/release.inf3: 100% was finished.
Downloading file php81.inf3: 0%
Downloading file php81.inf3: 100% was finished.
Downloading file php80.inf3: 0%
Downloading file php80.inf3: 100% was finished.
Downloading file php74.inf3: 0%
Downloading file php74.inf3: 100% was finished.
Downloading file php73.inf3: 0%
Downloading file php73.inf3: 100% was finished.
Downloading file php72.inf3: 0%
Downloading file php72.inf3: 100% was finished.
Downloading file php71.inf3: 0%
Downloading file php71.inf3: 100% was finished.
Downloading file php70.inf3: 0%
Downloading file php70.inf3: 100% was finished.
Downloading file php56.inf3: 0%
Downloading file php56.inf3: 100% was finished.
Downloading file php55.inf3: 0%
Downloading file php55.inf3: 100% was finished.
Downloading file php54.inf3: 0%
Downloading file php54.inf3: 100% was finished.
Downloading file php53.inf3: 0%
Downloading file php53.inf3: 100% was finished.
Downloading file php52.inf3: 0%
Downloading file php52.inf3: 100% was finished.
Checking for installed packages...

ERROR: There are no suitable product versions.

 

[Sebahat.hadzhi]

Could you please confirm what init system is installed on the server?