problems logging into plesk

[arachnidservice]

whenever I try to log into plesk via the admin username
it keeps bouncing me back to the log in page, im using the
correct password and so on, when i tried a different password
it said password incorrect, which i expected.
but with the correct user/pass, it is taking me to the following
url: https://www.domain-name-here.com:8443/?previous_page=login_up
then bounces me back to the log in page.
what causes this ?
how do i fix this ?
help!

 

[arachnidservice]

ok i just logged in, but as soon as i clicked on any buttons or side links, it bounces me back to the log in page.

 

[mrvandalen]

Hmmm, I'm not sure but it could have something to do with cookies./caching Try checking if you browser caches anything - if using IE make sure IE refreshes at "every visit to page".

I heard about this issue before and someone did the aformentioned and it worked out...

 

[arachnidservice]

ok plesk is fine, oi! was worried for a min
tried it from another computer and its working okay, going to work on my other one to see whats wrong, thanks for the response