• Inviting everyone who uses WordPress management tools in Plesk
    The Plesk team is conducting a 60-minute research session that includes an interview and a moderated usability test.
    To participate, please use this link .
    Your experience will help shape product decisions and ensure the tools better support real-world use cases.

Problems Removing Accounts (Disabled Accounts)

H

hostcom

Guest
Problems Removing Accounts (Disabled Accounts)
Plesk 7.5.4 for Windows has a bug in this operation:

If you DISABLE an account it changes domain acount to domain.d (adds ".d" after domain name).

In example:

MailEnable:
swsoft.com (active account)

Then when you Disable this account:
MailEnable
swsoft.com.d (also its marked as disabled, right?) ok.

The problem is when you try to delete disabled accounts. If you try to delete from server any account that has been marked as "DISABLED" before Plesk come back with an error. This erros occurs because Plesk send to MailEnable a command trying to delete "swsoft.com", but it is renamed to "swsoft.com.d". Then everything fails.

So, if you're having this problem: Just enable your account and then delete it without problems.

This is a simple-solution problem. You should solve it and setup a Patch.
 
Back
Top