PSA 9.2.3 to 9.2.3? RPM is confused

[visbits]

I'm trying to update my plesk base and this is the error I'm receiving. Any idea what package needs installed to fix it?

Thank you!

Try to find rcfile...
Autoinstaller rcfile not found.
Checking hostname is sucessfull.
Opsys detected as: os_vendor=CentOS os_name=Linux version=5.4 arch=x86_64 environment=~empty
Final opsys (with overriding) is: os_vendor=CentOS os_name=Linux version=5.4 arch=x86_64 environment=~empty
Downloading the file products.inf3: 100% done.
Downloading the file plesk.inf3: 10%..21%..30%..41%..50%..61%..70%..80%..91%..100% done.
Downloading the file ppsmbe.inf3: 33%..76%..100% done.
Downloading the file sitebuilder.inf3: 15%..35%..55%..75%..96%..100% done.
Downloading the file sso.inf3: 10%..24%..64%..78%..91%..100% done.
repository: Get brief packages info for all sources
Checking for installed packages...
Downloading the file PSA_9.2.3/plesk-9.2.3-cos5-x86_64.inf3: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
repository: Get brief packages info for all sources
Detecting installed product components.
Component plesk/base: mode upgrade, installed=1255699848, available=1255699848
Checking if key update required for component plesk/base
Config allows upgrade from version 9.0 without key update
Currently installed component version is 9.2.3-cos5.build92091016.19
No keyupdate need for this component
compent section clipped (forum limit)
KeyUpdateChecker::doCheck: no components for check key update
repository: Get full packages info for all sources
Retrieving information about the installed packages...
read cache file
Downloading the file PSA_9.2.3/dist-rpm-CentOS-5-x86_64/build-9.2.3-cos5-x86_64.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
Downloading the file PSA_9.2.3/update-rpm-CentOS-5-x86_64/update-9.2.3-cos5-x86_64.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
Downloading the file PSA_9.2.3/thirdparty-rpm-CentOS-5-x86_64/thirdparty-9.2.3-cos5-x86_64.hdr.gz: 11%..22%..31%..40%..52%..60%..72%..81%..90%..100% done.
Determining the packages that need to be installed.
skip package 'plesk-base-9.2.3-cos5.build92091016.19.x86_64 (s 0x17f2560 source=0xbc9030 P:16 R:11)' from component base - there is same or newer version of this package is installed (in system plesk-base-9.2.3-cos5.build92091016.19.x86_64 (s 0x17f2560 source=0xbc9030 P:16 R:11))
skip package 'plesk-skins-9.2.3-0.285063.noarch (s 0xc0f5d0 source=0xbc9030 P:6675 R:0)' from component base - there is same or newer version of this package is installed (in system plesk-skins-9.2.3-0.285063.noarch (s 0xc0f5d0 source=0xbc9030 P:6675 R:0))
skip package 'psa-9.2.3-cos5.build92091016.19.x86_64 (s 0xc26170 source=0xbc9030 P:3654 R:86)' from component base - there is same or newer version of this package is installed (in system psa-9.2.3-cos5.build92091016.19.x86_64 (s 0xc26170 source=0xbc9030 P:3654 R:86))
skip package 'psa-api-9.2.3-cos5.build92091016.19.noarch (s 0x1b3bf80 source=0xbc9030 P:1124 R:8)' from component base - there is same or newer version of this package is installed (in system psa-api-9.2.3-cos5.build92091016.19.noarch (s 0x1b3bf80 source=0xbc9030 P:1124 R:8))
skip package 'psa-awstats-configurator-1.0.0-cos5.build92091016.19.noarch (s 0x1b47870 source=0xbc9030 P:1 R:3)' from component base - there is same or newer version of this package is installed (in system psa-awstats-configurator-1.0.0-cos5.build92091016.19.noarch (s 0x1b47870 source=0xbc9030 P:1 R:3))
skip package 'psa-fcgi-2.4.0-2.x86_64 (s 0xc7de90 source=0xbc9030 P:42 R:13)' from component base - there is same or newer version of this package is installed (in system psa-fcgi-2.4.0-2.x86_64 (s 0xc7de90 source=0xbc9030 P:42 R:13))
skip package 'psa-libpam-plesk-9.2.3-cos5.build92091016.19.x86_64 (s 0xc226e0 source=0xbc9030 P:17 R:6)' from component base - there is same or newer version of this package is installed (in system psa-libpam-plesk-9.2.3-cos5.build92091016.19.x86_64 (s 0xc226e0 source=0xbc9030 P:17 R:6))
skip package 'psa-logrotate-3.7-cos5.build92091016.19.x86_64 (s 0x1717410 source=0xbc9030 P:8 R:7)' from component base - there is same or newer version of this package is installed (in system psa-logrotate-3.7-cos5.build92091016.19.x86_64 (s 0x1717410 source=0xbc9030 P:8 R:7))
skip package 'psa-mod-fcgid-configurator-1.0-14.x86_64 (s 0xc68db0 source=0xbc9030 P:6 R:4)' from component base - there is same or newer version of this package is installed (in system psa-mod-fcgid-configurator-1.0-14.x86_64 (s 0xc68db0 source=0xbc9030 P:6 R:4))
skip package 'psa-mod_fcgid-1.10-3.x86_64 (s 0xbed8b0 source=0xbc9030 P:12 R:1)' from component base - there is same or newer version of this package is installed (in system psa-mod_fcgid-1.10-3.x86_64 (s 0xbed8b0 source=0xbc9030 P:12 R:1))
skip package 'psa-proftpd-1.3.1-cos5.build92091016.19.x86_64 (s 0xefe2c0 source=0xbc9030 P:140 R:19)' from component base - there is same or newer version of this package is installed (in system psa-proftpd-1.3.1-cos5.build92091016.19.x86_64 (s 0xefe2c0 source=0xbc9030 P:140 R:19))
skip package 'psa-proftpd-xinetd-1.3.1-cos5.build92091016.19.x86_64 (s 0x13baa20 source=0xbc9030 P:7 R:7)' from component base - there is same or newer version of this package is installed (in system psa-proftpd-xinetd-1.3.1-cos5.build92091016.19.x86_64 (s 0x13baa20 source=0xbc9030 P:7 R:7))
skip package 'psa-pylibplesk-9.2.3-cos5.build92091016.19.x86_64 (s 0xf496c0 source=0xbc9030 P:10 R:0)' from component base - there is same or newer version of this package is installed (in system psa-pylibplesk-9.2.3-cos5.build92091016.19.x86_64 (s 0xf496c0 source=0xbc9030 P:10 R:0))
skip package 'psa-selinux-9.2.3-cos5.build92091016.19.noarch (s 0x15bb060 source=0xbc9030 P:3 R:2)' from component base - there is same or newer version of this package is installed (in system psa-selinux-9.2.3-cos5.build92091016.19.noarch (s 0x15bb060 source=0xbc9030 P:3 R:2))
skip package 'psa-updates-9.2.3-cos5.build92091016.19.noarch (s 0xc33b40 source=0xbc9030 P:1 R:1)' from component base - there is same or newer version of this package is installed (in system psa-updates-9.2.3-cos5.build92091016.19.noarch (s 0xc33b40 source=0xbc9030 P:1 R:1))
skip package 'log4cpp-plesk-0.3.5rc2-v9.275143.x86_64 (s 0xc31fa0 source=0xbc9030 P:4 R:10)' from component pmm-ded - there is same or newer version of this package is installed (in system log4cpp-plesk-0.3.5rc2-v9.275143.x86_64 (s 0xc31fa0 source=0xbc9030 P:4 R:10))
skip package 'psa-migration-manager-9.2.3-cos5.build92091016.19.x86_64 (s 0x12c6ee0 source=0xbc9030 P:67 R:30)' from component pmm-ded - there is same or newer version of this package is installed (in system psa-migration-manager-9.2.3-cos5.build92091016.19.x86_64 (s 0x12c6ee0 source=0xbc9030 P:67 R:30))
Warning: unresolved requires 'psa = 9.2.2' from psa-appvault-updates-9.2.2-cos5.build92090714.19.noarch (s 0x142ed90 source=0xbc9030 P:1 R:1)
Warning: unresolved requires 'psa = 9.2.2' from psa-updates-9.2.2-cos5.build92090714.19.noarch (s 0xc749a0 source=0xbc9030 P:1 R:1)
Check package set before installation
Downloading the file PSA_9.2.3/dist-rpm-CentOS-5-x86_64/base/psa-locale-base-en-US-9.2.3-2009091015.noarch.rpm: skipped because of md5 checksum match.
Downloading the file PSA_9.2.3/dist-rpm-CentOS-5-x86_64/opt/migration/psa-migration-agents-9.2.3-cos5.build92091016.19.x86_64.rpm: skipped because of md5 checksum match.
Downloading the file PSA_9.2.3/dist-rpm-CentOS-5-x86_64/opt/modules/firewall/psa-firewall-1.0.1-cos5.build92091016.19.x86_64.rpm: skipped because of md5 checksum match.
Downloading the file PSA_9.2.3/dist-rpm-CentOS-5-x86_64/opt/modules/watchdog/psa-watchdog-2.0.3-cos5.build92091016.19.x86_64.rpm: skipped because of md5 checksum match.
Downloading the file PSA_9.2.3/dist-rpm-CentOS-5-x86_64/opt/modules/kav/psa-kav-1.0.0-cos5.build92091016.19.i386.rpm: skipped because of md5 checksum match.
Downloading the file PSA_9.2.3/dist-rpm-CentOS-5-x86_64/opt/mail/psa-spamassassin-9.2.3-cos5.build92091016.19.x86_64.rpm: skipped because of md5 checksum match.
Starting installation of packages
Warning: unresolved requires 'psa = 9.2.2' from psa-appvault-updates-9.2.2-cos5.build92090714.19.noarch (s 0x142ed90 source=0xbc9030 P:1 R:1)
Warning: unresolved requires 'psa = 9.2.2' from psa-updates-9.2.2-cos5.build92090714.19.noarch (s 0xc749a0 source=0xbc9030 P:1 R:1)
Installing the package psa-locale-base-en-US-9.2.3-2009091015.noarch (b 0x209cdd0 source=0xcc5ec0 P:1585 R:0)
package psa-locale-base-en-US-9.2.3-2009091015.noarch is already installed
ERROR: Unable to install the requested packages because either there is
not enough free disk space left, or there are package dependency problems.
Warning! Not all packages were installed.
Please check if your system services are operable.
Please, contact product technical support.

 

[ByteBistro]

I get something similar while trying to install 9.2.3 on a fresh install of CentOS 64 bit:

Retrieving information about the installed packages...
Downloading the file PSA_9.2.3/update-rpm-CentOS-5-x86_64/update-9.2.3-cos5-x86_64.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
Downloading the file PSA_9.2.3/dist-rpm-CentOS-5-x86_64/build-9.2.3-cos5-x86_64.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
Downloading the file PSA_9.2.3/thirdparty-rpm-CentOS-5-x86_64/thirdparty-9.2.3-cos5-x86_64.hdr.gz: 11%..22%..31%..40%..52%..60%..72%..81%..90%..100% done.
Determining the packages that need to be installed.
ERROR: Unable to install the "psa-9.2.3-cos5.build92091016.19.x86_64" package.
Not all packages were installed.
Please, contact product technical support.

Any help would be appreciated!

 

[visbits]

I fixed it, I removed the /root/psa folder because it was taking up to much space on my partition for /. I then grabbed the auto installer from plesk website and loaded that, it gave me the same error but only downloaded the files I needed. I used rpm -ivh packagename.rpm --replacepkgs and overwrote the installed ones. After that I was able to re-run the autoinstaller and successfully update my installation.


Hope this helps people who do a form search

 

[atomicturtle]

A shortcut here is to upgrade plesk using yum.

 

[ByteBistro]

You think that would apply to me as well?

 

[mirahost]

ByteBistro, I got the same error as you on a clean centos install.

Were you able to resolve it?

 

[DanieB]

Any solution?

I have the same error, have also tried to install with YUM and get basically the same error:
===============================================================================================
Package Arch Version Repository Size
===============================================================================================
Updating:
awstats noarch 6.95-1.el5.rf dag 1.1 M
psa-mod-fcgid-configurator x86_64 1.0-14 plesk 5.7 k

Transaction Summary
===============================================================================================
Install 0 Package(s)
Update 2 Package(s)
Remove 0 Package(s)

Total size: 1.1 M
Total download size: 1.1 M
Is this ok [y/N]: y
Downloading Packages:
awstats-6.95-1.el5.rf.noarch.rpm | 1.1 MB 00:01
Running rpm_check_debug
Running Transaction Test
Finished Transaction Test


Transaction Check Error:
package psa-mod-fcgid-configurator-1.0-14.x86_64 is intended for a x86_64 architecture

Error Summary
-------------

 

[IgorG]

Do you have 64-bit server OS and Plesk installed there? If it is 32-bit - why you have psa-mod-fcgid-configurator-1.0-14.x86_64 installed there? Just remove it in this case.

 

[atomicturtle]

yeah looks like youve got an x86_64 repo in there and you're running an i386 system