qmail configuration problem

[Andres Ba]

Hi,
I'm having some problems with qmail: it does not seem to be able to send emails to my university, but I do not see any meaninful error message in the log.

I tried to send emails in 3 different ways: by telneting to the university's email server (works), by using plesk's qmail without configuration changes, by using plesk's qmail and forcing the route in smtproutes.

1) If I telnet to port 25 on my university's email server from my own server, it works

2) if I try to use qmail, it doesn't work:
Jul 30 02:54:06 host14-199-110-95 qmail-queue-handlers[8232]: Handlers Filter before-queue for qmail started ...
Jul 30 02:54:06 host14-199-110-95 qmail-queue-handlers[8232]: [email protected]
Jul 30 02:54:06 host14-199-110-95 qmail-queue-handlers[8232]: [email protected]
Jul 30 02:54:06 host14-199-110-95 qmail-queue-handlers[8232]: hook_dir = '/usr/local/psa/handlers/before-queue'
Jul 30 02:54:06 host14-199-110-95 qmail-queue-handlers[8232]: recipient[3] = '[email protected]'
Jul 30 02:54:06 host14-199-110-95 qmail-queue-handlers[8232]: handlers dir = '/usr/local/psa/handlers/before-queue/recipient/[email protected]'
Jul 30 02:54:06 host14-199-110-95 qmail: 1280451246.574322 new msg 1671187
Jul 30 02:54:06 host14-199-110-95 qmail: 1280451246.574389 info msg 1671187: bytes 315 from <[email protected]> qp 8233 uid 0
Jul 30 02:54:06 host14-199-110-95 qmail-queue-handlers[8232]: starter: submitter[8233] exited normally
Jul 30 02:54:06 host14-199-110-95 qmail: 1280451246.583616 starting delivery 4315: msg 1671187 to remote [email protected]
Jul 30 02:54:06 host14-199-110-95 qmail: 1280451246.583678 status: local 0/10 remote 2/20
Jul 30 02:54:06 host14-199-110-95 qmail-remote-handlers[8234]: Handlers Filter before-remote for qmail started ...
Jul 30 02:54:06 host14-199-110-95 qmail-remote-handlers[8234]: [email protected]
Jul 30 02:54:06 host14-199-110-95 qmail-remote-handlers[8234]: [email protected]
Jul 30 02:54:06 host14-199-110-95 qmail-remote-handlers[8234]: hook_dir = '/usr/local/psa/handlers/before-remote'
Jul 30 02:54:06 host14-199-110-95 qmail-remote-handlers[8234]: recipient[3] = '[email protected]'
Jul 30 02:54:06 host14-199-110-95 qmail-remote-handlers[8234]: handlers dir = '/usr/local/psa/handlers/before-remote/recipient/[email protected]'
Jul 30 02:54:07 host14-199-110-95 qmail: 1280451247.140363 delivery 4315: success: [ip address]_accepted_message./Remote_host_said:_250_2.0.0_o6U0s6N6025571_Message_accepted_for_delivery/

2) If I try to use smtproutes forcing qmail to use the very email server to which I'm telneting successfully, it doesn't work:

Jul 30 02:46:58 host14-199-110-95 qmail-queue-handlers[7634]: Handlers Filter before-queue for qmail started ...
Jul 30 02:46:58 host14-199-110-95 qmail-queue-handlers[7634]: [email protected]
Jul 30 02:46:58 host14-199-110-95 qmail-queue-handlers[7634]: [email protected]
Jul 30 02:46:58 host14-199-110-95 qmail-queue-handlers[7634]: hook_dir = '/usr/local/psa/handlers/before-queue'
Jul 30 02:46:58 host14-199-110-95 qmail-queue-handlers[7634]: recipient[3] = '[email protected]'
Jul 30 02:46:58 host14-199-110-95 qmail-queue-handlers[7634]: handlers dir = '/usr/local/psa/handlers/before-queue/recipient/[email protected]'
Jul 30 02:46:58 host14-199-110-95 qmail-queue-handlers[7634]: starter: submitter[7635] exited normally
Jul 30 02:46:58 host14-199-110-95 qmail: 1280450818.309713 new msg 1474577
Jul 30 02:46:58 host14-199-110-95 qmail: 1280450818.309796 info msg 1474577: bytes 315 from <[email protected]> qp 7635 uid 0
Jul 30 02:46:58 host14-199-110-95 qmail: 1280450818.319789 starting delivery 4215: msg 1474577 to remote [email protected]
Jul 30 02:46:58 host14-199-110-95 qmail: 1280450818.320911 status: local 0/10 remote 2/20
Jul 30 02:46:58 host14-199-110-95 qmail-remote-handlers[7636]: Handlers Filter before-remote for qmail started ...
Jul 30 02:46:58 host14-199-110-95 qmail-remote-handlers[7636]: [email protected]
Jul 30 02:46:58 host14-199-110-95 qmail-remote-handlers[7636]: [email protected]
Jul 30 02:46:58 host14-199-110-95 qmail-remote-handlers[7636]: hook_dir = '/usr/local/psa/handlers/before-remote'
Jul 30 02:46:58 host14-199-110-95 qmail-remote-handlers[7636]: recipient[3] = '[email protected]'
Jul 30 02:46:58 host14-199-110-95 qmail-remote-handlers[7636]: handlers dir = '/usr/local/psa/handlers/before-remote/recipient/[email protected]'
Jul 30 02:46:58 host14-199-110-95 qmail: 1280450818.819998 delivery 4215: success: [ip address]_accepted_message./Remote_host_said:_250_2.0.0_o6U0kwN6024785_Message_accepted_for_delivery/

Both log entries are identical, actually.

Any ideas on why the messages are not delivered? As I can send messages through telnet, I would think there's a problem in qmail's configuration.

Thanks in advance,

Andres

 

[Andres Ba]

Adding the last lines of the tethereal capture:

0.338697 [qmail ip] -> [senderl ip] SMTP S: 250 2.1.0 <[email protected]>... Sender ok
0.338756 [senderl ip] -> [qmail ip] SMTP C: RCPT TO:<[email protected]>
0.373292 [qmail ip] -> [senderl ip] SMTP S: 250 2.1.5 <[email protected]>... Recipient ok
0.373352 [senderl ip] -> [qmail ip] SMTP C: DATA
0.405744 [qmail ip] -> [senderl ip] SMTP S: 354 Enter mail, end with "." on a line by itself
0.405819 [senderl ip] -> [qmail ip] SMTP C: .
0.496946 [qmail ip] -> [senderl ip] SMTP S: 250 2.0.0 o6U2rfN6009549 Message accepted for delivery
0.497974 [senderl ip] -> [qmail ip] SMTP C: QUIT
0.498182 [senderl ip] -> [qmail ip] TCP 58937 > smtp [FIN, ACK] Seq=497 Ack=564 Win=6912 Len=0 TSV=3097116 TSER=220674657
0.530537 [qmail ip] -> [senderl ip] TCP smtp > 58937 [ACK] Seq=564 Ack=498 Win=48902 Len=0 TSV=220674660 TSER=3097116
0.530610 [qmail ip] -> [senderl ip] SMTP S: 221 2.0.0 sinclair.uel.ac.uk closing connection
0.530629 [senderl ip] -> [qmail ip] TCP 58937 > smtp [RST] Seq=498 Win=0 Len=0
0.530790 [qmail ip] -> [senderl ip] TCP smtp > 58937 [FIN, ACK] Seq=613 Ack=498 Win=48902 Len=0 TSV=220674660 TSER=3097116
0.530808 [senderl ip] -> [qmail ip] TCP 58937 > smtp [RST] Seq=498 Win=0 Len=0

Thanks in advance,

Andres