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Remove Feature error

Discussion in 'Plesk 9.x for Windows Suggestions and Feedback' started by BuckJ, Oct 26, 2010.

  1. BuckJ

    BuckJ Guest

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    I'm trying to uninstall Tomcat and Java SDK with it via Add/Remove programs and then the Change-->Modify on Plesk 9.3. Whne the installer goes to remove Java SDK though, it errors with the following:


    Error 1713. Parallels Plesk Panel 9.3 for Windows cannot install one of it's required products. Contact your technical support group.

    My VPS provider says it's outside their scope. How can I resolve this?
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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  3. BuckJ

    BuckJ Guest

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    alright, that looks like it could work. I'm running the change from Add/Remove programs though, so I can't exactly just add the command switches. I searched for that plesk_distributive.exe but I couldn't find it. How can I get those command switches on there?
     
  4. IgorG

    IgorG Forums Analyst Staff Member

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    plesk_distributive.exe is just common name of file with Plesk distributive. It can be something like SetupPlesk.exe or something else.
     
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