• The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Reseller Helpdesk Error

Dear All

I try to open the helpdesk case from Reseller Account and got this error

==== Start of Error ====
<b>[/B]Source:</b> Microsoft OLE DB Provider for SQL Server<br/><b>Description:</b> An expression of non-boolean type specified in a context where a condition is expected, near 'AND'.
---------------------- Debug Info -------------------------------
0: common_func.php3:163
com->execute(string 'SELECT COUNT(1) FROM tts_tickets t, tts_reporters tr, domains d, clients c, mail m WHERE t.reporter_id = tr.id AND tr.type = N'mailname' AND tr.ref_reporter_id = m.id AND m.dom_id = d.id AND c.id AND c.parent_id = 10', NULL null)
1: common_func.php3:163
db_query(string 'SELECT COUNT(1) FROM tts_tickets t, tts_reporters tr, domains d, clients c, mail m WHERE t.reporter_id = tr.id AND tr.type = 'mailname' AND tr.ref_reporter_id = m.id AND m.dom_id = d.id AND c.id AND c.parent_id = 10')
2: class.TTSTicketsList.php:94
TTSTicketsList->_fetchTTSNonAdminTicketsList()
3: class.TTSTicketsList.php:44
TTSTicketsList->fetchTTSTicketsList()
4: class.TTSClientTicketsList.php:39
TTSClientTicketsList->fetchTTSClientTicketsList()
5: class.cList.php3:105
cList->fetchList()
6: class.cList.php3:124
cList->init()
7: client.php:40
==== End of Error ======

What is the problem?

and Can reseller account receieve the email from Customer ticket ?
because after test, my resller account didn't get email from ticket
 
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