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Reseller Helpdesk Error

Discussion in 'Plesk 9.x for Windows Issue, Fixes, How-To' started by Yuttana Hiruntraporn, Jun 28, 2009.

  1. Yuttana Hiruntraporn

    Yuttana Hiruntraporn New Pleskian

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    Dear All

    I try to open the helpdesk case from Reseller Account and got this error

    ==== Start of Error ====
    <b>[/B]Source:</b> Microsoft OLE DB Provider for SQL Server<br/><b>Description:</b> An expression of non-boolean type specified in a context where a condition is expected, near 'AND'.
    ---------------------- Debug Info -------------------------------
    0: common_func.php3:163
    com->execute(string 'SELECT COUNT(1) FROM tts_tickets t, tts_reporters tr, domains d, clients c, mail m WHERE t.reporter_id = tr.id AND tr.type = N'mailname' AND tr.ref_reporter_id = m.id AND m.dom_id = d.id AND c.id AND c.parent_id = 10', NULL null)
    1: common_func.php3:163
    db_query(string 'SELECT COUNT(1) FROM tts_tickets t, tts_reporters tr, domains d, clients c, mail m WHERE t.reporter_id = tr.id AND tr.type = 'mailname' AND tr.ref_reporter_id = m.id AND m.dom_id = d.id AND c.id AND c.parent_id = 10')
    2: class.TTSTicketsList.php:94
    TTSTicketsList->_fetchTTSNonAdminTicketsList()
    3: class.TTSTicketsList.php:44
    TTSTicketsList->fetchTTSTicketsList()
    4: class.TTSClientTicketsList.php:39
    TTSClientTicketsList->fetchTTSClientTicketsList()
    5: class.cList.php3:105
    cList->fetchList()
    6: class.cList.php3:124
    cList->init()
    7: client.php:40
    ==== End of Error ======

    What is the problem?

    and Can reseller account receieve the email from Customer ticket ?
    because after test, my resller account didn't get email from ticket
     
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