Issue roundcube: FORBIDDEN you dont have permission to acess /roundcube/skins/larry/watermark.html

[tkalfaoglu]

Customer complains that while in webmail, they are getting a FORBIDDEN error.

FORBIDDEN you dont have permission to acess /roundcube/skins/larry/watermark.html

is what is displayed on the right frame..

I checked the file, it appears to be owned by root:root and has -rw-r--r-- ..
it resides in /usr/share/psa-roundcube/skins/larry and not in /roundcube of course..

=t

 

[tkalfaoglu]

I just found this in the logs.. I don't know if they are related.

[Thu Nov 21 13:25:03.945967 2019] [fcgid:warn] [pid 22150:tid 140685453739776] [client 78.186.110.247:37998] mod_fcgid: stderr: PHP Warning: file_put_contents(/var/log/plesk-roundcube/sendmail): failed to open stream: Permission denied in /usr/share/psa-roundcube/program/lib/Roundcube/rcube.php on line 1259, referer: http://webmail.xxxxxx.com.xx/?_task=mail&_action=compose&_id=15795343945dd665dda57f9

 

[IgorG]

Please pay your attention to this KB article Roundcube shows blank page: Unsupported database driver: in /usr/share/psa-roundcube/program/lib/Roundcube/rcube

 

[tkalfaoglu]

Many thanks.. I went into Apache settings, and I see suexec checked. It gave an error when I tried to save it without doing anything, saying PHP5 was used by domains hence it cannot be disabled.

 

[tkalfaoglu]

Interesting that I also get
TESTING 1..2..3.. page
in:
http://webmail.xxxxxx.xxx.xx/?_task=mail&_mbox=INBOX

refreshing the page does not help.. something is very strange..
I also see lots of these in the error logs:
there is no .htaccess file. the files are all chmod 755 -- I just did that..


[Thu Nov 21 14:51:26.433693 2019] [:error] [pid 425:tid 140067968296704] [client 78.186.110.247:3964] client denied by server configuration: /var/www/vhosts/xxxx/httpdocs/css/index.css, referer: http://xxxx
[Thu Nov 21 14:51:26.435982 2019] [:error] [pid 425:tid 140068127758080] [client 78.186.110.247:3966] client denied by server configuration: /var/www/vhosts/xxxx/httpdocs/css/menu.css, referer: http://xxxx
[Thu Nov 21 14:51:26.534606 2019] [:error] [pid 425:tid 140067951511296] [client 78.186.110.247:3968] client denied by server configuration: /var/www/vhosts/xxxx/httpdocs/images/flag-transparent.png, referer: http://xxxx

 

[tkalfaoglu]

As strange as it seems, the error stopped happening after a reboot.
If I keep clicking the mail headers in roundcube I occasionally get a

Unable to connect
Firefox can’t establish a connection to the server at webmail.xxxxx.

error however.. I checked both mod_evasive (not triggered), and mod_security (not loaded)..