RPM reports 2 psa package

[CBiLL]

Running Fedora 1 and when I upgraded psa to 7.5.4 from 7.5.2 I had an package issue so I had to remove one the package "maildrop" to complete the upgrade.

But why am I showing I still have 7.5.2 package install when after it upgraded to 7.5.4?

here the query result


# rpm -q psa
psa-7.5.2-fc1.build75050128.10
psa-7.5.4-fc1.build75050824.12



Bill

 

[CBiLL]

Now I find another strange thing.

I went to the updater to see if there was something odd about two different package installed and it would never come up.

Just sits at "Please wait. Loading ..."

So now I can't get into my Plesk Updater at all anymore.


I bet having those same package with different version must be locking up the updater but I have no idea how it came to this.


Any way to fix this 2 package issue..

I could remove the 7.5.2 but I am afraid that the 7.5.2 share the same files at the 7.5.4 that if I remove it, it will remove part of the 7.5.4 and bringing down PSA.




How do i fix this issue or what do you recommand to correct this?

Thank you
Bill

 

[Cranky]

The upgrade most likely did not complete correctly. What does it say in /usr/local/psa/version? Does Plesk work for you with all the 7.5.4 changes, or is it still really just 7.5.2?

 

[CBiLL]

/usr/local/psa/version says

7.5.2 FedoraCore 1 75050204.16

I can see the new spam assassin support and the new baya spam training in my Plesk also it installed another module called WatchDog in it too.


Bill

 

[Cranky]

Check /tmp for your upgrade log. Do any errors show?

 

[CBiLL]

Trying to check for quota support... done
Trying to update component 'tomcat' in Components table... ERROR 1062 at line 1: Duplicate entry 'tomcat' for key 1

ERROR while trying to update component 'tomcat' in Components table

Aborting...



i am not sure if that the first error which showed up then I asked about it in the forum so I tried the installer again and got an email saying upgrade was an success.



I don't have tomcat install or I am not using it.


BIll

 

[Cranky]

You need to remove the duplicate entry for 'tomcat' in the 'Components' table of 'psa' database then re-run psa installer with --force.

 

[CBiLL]

Here the URL to the whole log

http://www.prismaze.com/upgrade.txt

it's about 480k and only thing I edited out was all the domain names from the log.





Bill

 

[CBiLL]

So I just go into database and look for another entry called tomcat in componet table then delete the key 1?

And how do I force the installer to run again since I always used the built in Plesk updater to update it?

Thanks

Bill

 

[CBiLL]

I looked into the psa database and I see a

tomcat not_installed

tomcat4 not_installed


so the tomcat4 is the dupicate that need to be deleted?


Bill

 

[Cranky]

Via SSH run the following:

mysql -uadmin -p`cat /etc/psa/.psa.shadow` psa

This opens MySQL and connects you to the psa database. Then:

select * from Components;

This will show you everything in the Components table. You will see 2 entries for tomcat. One is probably tomcat, the other tomcat4. Then:

delete from Components where name='tomcat';

You can then re-run the Plesk update.

 

[CBiLL]

I delete the tomcat and tomcat4 still in there .

then I went to the updater and it still stucked in the Please wait, Loading loop.

Any other suggestion to fix this?


Thank you for your great help
Bill

 

[Cranky]

You'll need to download Plesk from ftp://download1.sw-soft.com/Plesk/Plesk7.5/ via SSH, extract the tarball, enter the directory and install with:

rpm -Uvh base/psa-*rpm --force

 

[CBiLL]

Thank you for you help, I will go download it and try installing it .


Bill

 

[CBiLL]

One question.

Since this is my first time I use a force rpm how long does it take to complete?


It been almost 2 hours and my ssh screen is still showing

[root@ns1 rpm_FedoraCore_1]# rpm -Uvh base/psa-*rpm --force
(cursor here)

but nothing more .. no output or anything else.


Bill

 

[CBiLL]

I rebooted the server and tried again .. Here what I got


error: Failed dependencies:
perl(Mail::SpamAssassin) is needed by (installed) psa-spamassassin-7.5.4-fc1.build75050824.12
perl(Mail::SpamAssassin::ArchiveIterator) is needed by (installed) psa-spamassassin-7.5.4-fc1.build75050824.12
perl(Mail::SpamAssassin::Message) is needed by (installed) psa-spamassassin-7.5.4-fc1.build75050824.12
perl(Mail::SpamAssassin:erMsgLearner) is needed by (installed) psa-spamassassin-7.5.4-fc1.build75050824.12
spamassassin >= 2.60 is needed by (installed) psa-spamassassin-7.5.4-fc1.build75050824.12






I am sure those had to be installed already since it was working ever since untili this failed upgrade


What I should do next?


Thank you
Bill

 

[CBiLL]

I tried doing this to get around this issue.

Removed psa-spamassassin and spamassain

then tried installing Plesk 7.5.4 and everything seem to install fine this time.

(that agreement notice scared me thinking I wiped everything back to clean psa install when I logged into Plesk but all still there .. PHEW .. )

so I reinstall spamassassin and psa-spamassassin. No problems there and service started fine.

I went into Plesk to set the spam assassin control in the main server panel and when I tried to save the setting, I got a pop up box saying "Cannot exec 'spamming start -c -C': Unable to start server."

Bill

 

[CBiLL]

I had to go back to Spamassassin 2.63 to get it working again.


Look like it doesn't support Spamassassin 3 yet.



Bill

 

[Cranky]

Sounds good. SA 3 is supposed to be supporteded, but I've not tested it yet so there may be problems.