• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.

Question Safely update Plesk from Onyx to Obsidian

SergioP122

New Pleskian
Hi there. We have a server with Plesk installed. The problem is that it is starting to give updates errors and performance issues
because the software is obsolete.

I'm starting to receive a daily log that says that the installation of Plesk updates failed. I get this error on update logs:
ERROR: Failed to install or upgrade the extension 'Plesk Migrator' (package: panel-migrator):
Error in cURL request: SSL certificate problem: certificate has expired

I've read on other posts and It seems that this occurs because of obsolete packages on the system.

We have Plesk Onyx & Ubuntu 16.04 that holds among other things, a Moodle instance & a WebApp instance.

I tried to update to Plesk obsidian using the installer but the option to upgrade is disabled. I guess that this is because
we're using an old & out-of-date OS (Ubuntu 16.04).

I'm afraid that if I upgrade to a newer OS version. (Ubuntu 20.04 for example), things will start malfunctioning. We cannot
allow that because we're running production environments that cannot stop working.

In this scenario, I'm searching for a solution. I would like to know if there is a way to safely upgrade the entire OS to 20.04 & Plesk to Obsidian without risk.

Another solution that I'm thinking of is to create a new fresh server with everything updated and then make a restoration of a Plesk Backup from the Old server.

What I'm not sure about is if Backups are compatible from Plesk Onyx (17.8.11) to a recent version of Plesk Obsidian.
And also I'm concerned about conflicts between domain names and this kind of stuff.

I'm a little bit lost here, Any help would be appreciated!

Thank you in advance!
 
Back
Top