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Issue Scheduled task stuck in "not_started" status

gennolo

Basic Pleskian
Server operating system version
Almalinux 8.9
Plesk version and microupdate number
Version 18.0.57 Update #5
Hi there,

I have setup a scheduled task in Plesk to launch a PHP script twice a day :

Immagine 2024-01-26 121247.jpg

If I launch it directly the script from shell with

Code:
/opt/plesk/php/7.4/bin/php /var/www/vhosts/domain.com/httpdocs/folder/shop.php

it takes about 1 min to and runs ok.

But.... When clicking "Run Now" my script is not starting and seems to stay stuck for an indefinite amount of time.

If I check psa "longtasks" table I can see that script seems in "queue" status:

Screenshot 2024-01-26 120355.png

However there are no other pending scripts in the queue.

I already tried to restart psa / sw-engine / sw-cp-server with no luck.

Any idea on how to troubleshoot / fix ?
 
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