• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Issue Scheduled task stuck in "not_started" status

gennolo

Basic Pleskian
Server operating system version
Almalinux 8.9
Plesk version and microupdate number
Version 18.0.57 Update #5
Hi there,

I have setup a scheduled task in Plesk to launch a PHP script twice a day :

Immagine 2024-01-26 121247.jpg

If I launch it directly the script from shell with

Code:
/opt/plesk/php/7.4/bin/php /var/www/vhosts/domain.com/httpdocs/folder/shop.php

it takes about 1 min to and runs ok.

But.... When clicking "Run Now" my script is not starting and seems to stay stuck for an indefinite amount of time.

If I check psa "longtasks" table I can see that script seems in "queue" status:

Screenshot 2024-01-26 120355.png

However there are no other pending scripts in the queue.

I already tried to restart psa / sw-engine / sw-cp-server with no luck.

Any idea on how to troubleshoot / fix ?
 
Back
Top