• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
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  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Issue Server settings menu missing (Plesk 12 for Windows)

H

Hans Glasbrenner

New Pleskian
Hi all,
after a issue with RDP access after an Windows 2012 R2 OS patching i will do check the server settings via Plesk, but the "server settings" menu is missing. Only Domain settings, Account settings (such like PWD change ...) are available. Only FTP access and limited Plesk access is possible to the virtual server. The provider says the port is open and the server is running, more is not supported :-(

Does anybody know what can i do for getting access again.

Thanks in advance!
 
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