Server wont Update

[Psychoboy]

Trying to do an update it says

Warning: your license key for the base component cannot be upgraded.
ERROR: Failed to check whether a new license key is available.
The installation will not continue.
Not all packages were installed.
Please, contact product technical support.

I checked for an update Key and it said its current. The dates for the key are current as well.

 

[breun]

http://kb.swsoft.com/en/3543

 

[Psychoboy]

thanks.

It solved the problem.