• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.

Single Mail Account won't use individual settings for spam

A

AllAuthors

Guest
I have a single mail account which is incorrectly using the server-wide settings for SPAM management. Other mail accounts on the same domain correctly use the individual settings.

I have turned off and then turned back on using individual settings.

I have checked on the file system that the files and directories under /var/qmail/mailnames/[domain]/[account] have the same permissions and contents as the ones for an account that is working correctly.

I have stopped and started the server and the mail service multiple times.

I am using postfix on Plesk 9.5. The system was upgraded from a much older version of plesk using qmail, and the account with the problem is an upgraded account. Other upgraded accounts don't appear to have a problem. Does anyone have any idea what else I should check/change? Is there other info I should post here to obtain help? Thanks in advance!
 
Back
Top