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TITLE
Sitejet Builder - Publication failed
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Plesk Obsidian v18.0.67_build1800250217.08 os_Debian 11.0
PROBLEM DESCRIPTION
We are using an NFS mounted disk for storing the vhost files, according to this Plesk article.
Everything seems to be working fine, and the server hosts multiple dynamic PHP sites without any issues,
except for one static site built with Sitejet Builder.
In panel.ini we have the:
[webserver]
syncModeOnRemoveConfiguration = true
and the /etc/fstab entry is:
192.168.1.10:/plesk-vhosts /var/www/vhosts nfs hard,timeo=150,retrans=2,_netdev 0 0
STEPS TO REPRODUCE
The user has created a site using Sitejet Builder. They enter the environment, make the necessary changes, and click publish and -most of the time- the following message appears.
They inform us that the message always concerns the /css directory.
ACTUAL RESULT
The Sitejet Builder does not properly update the site's files (we are informed that the CSS file is missing).
The /css/.nfs0000000xxxx file cannot be deleted, and using lsof, it appears to be held open by Nginx.
The only way to release/delete the .nfs0000000xxxx file is to restart the Nginx service.
EXPECTED RESULT
The expected behavior is for the old CSS file to be deleted and the new one to be written.
ANY ADDITIONAL INFORMATION
The storage we use is a Dell Unity XT, and we have not encountered any issues with any other use of it.
Additionally, we have checked for any network malfunctions, but nothing has been found.
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM
Help with sorting out
TITLE
Sitejet Builder - Publication failed
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Plesk Obsidian v18.0.67_build1800250217.08 os_Debian 11.0
PROBLEM DESCRIPTION
We are using an NFS mounted disk for storing the vhost files, according to this Plesk article.
Everything seems to be working fine, and the server hosts multiple dynamic PHP sites without any issues,
except for one static site built with Sitejet Builder.
In panel.ini we have the:
[webserver]
syncModeOnRemoveConfiguration = true
and the /etc/fstab entry is:
192.168.1.10:/plesk-vhosts /var/www/vhosts nfs hard,timeo=150,retrans=2,_netdev 0 0
STEPS TO REPRODUCE
The user has created a site using Sitejet Builder. They enter the environment, make the necessary changes, and click publish and -most of the time- the following message appears.
Code:
Publication failed. Please try again
filemng failed: rm: cannot remove '/var/www/vhosts/ml.cs.aueb.gr/httpdocs/css/.nfs000000000000e85300000069': Device or resource busy
filemng: Error occurred during /bin/rm command.They inform us that the message always concerns the /css directory.
ACTUAL RESULT
The Sitejet Builder does not properly update the site's files (we are informed that the CSS file is missing).
The /css/.nfs0000000xxxx file cannot be deleted, and using lsof, it appears to be held open by Nginx.
The only way to release/delete the .nfs0000000xxxx file is to restart the Nginx service.
EXPECTED RESULT
The expected behavior is for the old CSS file to be deleted and the new one to be written.
ANY ADDITIONAL INFORMATION
The storage we use is a Dell Unity XT, and we have not encountered any issues with any other use of it.
Additionally, we have checked for any network malfunctions, but nothing has been found.
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM
Help with sorting out
