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Sites Being Served But Not Able to Access Panel on :8443

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by nielsen9, Jul 18, 2012.

  1. nielsen9

    nielsen9 Guest

    Plesk Panel 10.4 running on Ubuntu 10

    Sites went down at some point last night. When woke up this morning I restarted the server and sites came back up but for some reason I cannot access the Plesk Panel via my IPaddress:8443 as I normally do. I get no error messages, just the browser saying "Failed to open page".

    Looking into the cause further I discovered this server stop in the sw-cp-server error_log:
    2012-07-18 03:54:31: (log.c.135) server stopped

    Then I checked the /var/lib/psa/dumps for pre upgrade dumps and found that sure enough one was done just before the server went down:
    2012-07-18 03:54 mysql.preupgrade.10.13.4-

    This leads me to believe that the problem is caused/occurred during auto upgrade.

    Anyone have any ideas?
    Last edited by a moderator: Jul 18, 2012
  2. nielsen9

    nielsen9 Guest

    I tried running boostrapper but get the following message:

    ***** problem report *****
    ERROR while trying to chown root:psaadm /opt/psa/admin/sbin/wrapper
    Check the error reason(see log file: /tmp/plesk_10.4.4_installation.log), fix and try again

    When I look for '/opt/psa/admin/sbin/wrapper' it does not exist so I'm not sure what I'm supposed to fix.