• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!

Issue Slave DNS Manager

christanto

New Pleskian
Server operating system version
Ubuntu 22.04
Plesk version and microupdate number
Version 18.0.62 Update #2
Hello,

I'm trying to use Slave DNS Manager. Both my primary and slave servers are configured. When I perform a resync, I can see the log on the slave server.

In Plesk, I have set the A records as follows:
1723818145074.png

However, when I run the following commands:
dig @193.30.121.199 ns1.it-mation.de A
dig @193.30.121.199 ns2.it-mation.de A

I get this result:
Code:
root@ubuntu:~# dig @193.30.121.199 ns1.it-mation.de A
dig @193.30.121.199 ns2.it-mation.de A

; <<>> DiG 9.18.28-0ubuntu0.24.04.1-Ubuntu <<>> @193.30.121.199 ns1.it-mation.de A
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 29966
;; flags: qr aa rd; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1
;; WARNING: recursion requested but not available

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1232
; COOKIE: f8bf9cba3cc7e73d0100000066bf5e0e8d54ac1ea5d8f7dc (good)
;; QUESTION SECTION:
;ns1.it-mation.de.              IN      A

;; ANSWER SECTION:
ns1.it-mation.de.       86400   IN      A       193.30.121.199 <------------------------------------------------------ Primary IP

;; Query time: 5 msec
;; SERVER: 193.30.121.199#53(193.30.121.199) (UDP)
;; WHEN: Fri Aug 16 14:11:26 UTC 2024
;; MSG SIZE  rcvd: 89


; <<>> DiG 9.18.28-0ubuntu0.24.04.1-Ubuntu <<>> @193.30.121.199 ns2.it-mation.de A
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 43097
;; flags: qr aa rd; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1
;; WARNING: recursion requested but not available

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1232
; COOKIE: 66c13105183979b20100000066bf5e0e31e7ec9cb738a91f (good)
;; QUESTION SECTION:
;ns2.it-mation.de.              IN      A

;; ANSWER SECTION:
ns2.it-mation.de.       86400   IN      A       193.30.121.199 <------------------------------------ Primary IP, but should be Slave IP

;; Query time: 4 msec
;; SERVER: 193.30.121.199#53(193.30.121.199) (UDP)
;; WHEN: Fri Aug 16 14:11:26 UTC 2024
;; MSG SIZE  rcvd: 89

I've tried resyncing several times, but the IP addresses for NS1 and NS2 remain unchanged. Due to DENIC regulations, I need to have a minimum of two different IPv4 addresses to use my own nameserver.

Is there a solution for this?

Any help would be greatly appreciated.

Cheers
Ade
 
Hi!

Based on the commands' output, you tried to ask Plesk (primary nameserver) and got the same IP-address for ns1 and ns2. In other words, the issue is somewhere in the settings on the primary nameserver (not in the secondary nameserver or in Slave DNS Manager's settings).

Need to figure out what needs to change on the primary nameserver to get different IP-addresses for ns1 and ns2.
The first thing I can suggest is checking warnings on the DNS setting page for the domain, probably need to apply the changes,
1723819368848.png

And to be honest, I can't imagine what else makes sense to check... :rolleyes:
 
Back
Top