• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Issue Sometimes http client requests need >20s to answer (Nginx, PHP-FPM)

hillcow

New Pleskian
Hi there,

I host an online forum using Plesk. Since I migrated to a new server I'm running into a severe problem: All client requests get immediate responses from the server, except a few that take around 18-23 seconds. So the users either get an instant or a super slow response. It's not due to the forum software, since the problem occurs all over the place and I can't nail it down to specific routes (I use sentry.io to monitor performance). Neither the CPU (80% idle) nor the ram (>90gb free) are fully occupied. So I think it's a hosting problem.

The website is served via Nginx and PHP-FPM. So far I tried:
- different Nginx .conf settings (worker_processes, worker_connections)
- different PHP-FPM settings (static, on-demand)

I'm at a point where I don't know where to go from here. This problem seems to occur like every 20-30th request or something around that. Super weird.

Please, if anyone has any idea what's going on here, I'd appreciate your help.
 

Attachments

  • Screenshot 2021-02-03 at 16.32.28.png
    Screenshot 2021-02-03 at 16.32.28.png
    396.4 KB · Views: 9
Back
Top