Spamassassin failed to start - Plesk 11.0.9

[Balles]

Hello,

Spamassassin is down in my server:

# service psa-spamassassin restart

Shutting down psa-spamassassin service: [ OK ]
Jun 28 08:44:33.293 [24867] warn: server socket setup failed, retry 1: spamd: already running on /tmp/spamd_full.sock, exiting
Jun 28 08:44:34.294 [24867] warn: Use of uninitialized value in -e at /usr/bin/spamd line 769.
Jun 28 08:44:34.295 [24867] warn: Use of uninitialized value in pattern match (m//) at /usr/lib/perl5/5.8.8/File/Spec/Unix.pm line 262.
Jun 28 08:44:34.296 [24867] warn: Use of uninitialized value in concatenation (.) or string at /usr/bin/spamd line 787.
Jun 28 08:44:34.296 [24867] warn: server socket setup failed, retry 2: spamd: directory for does not exist, exiting
Jun 28 08:44:35.298 [24867] warn: Use of uninitialized value in -e at /usr/bin/spamd line 769.
Jun 28 08:44:35.299 [24867] warn: Use of uninitialized value in pattern match (m//) at /usr/lib/perl5/5.8.8/File/Spec/Unix.pm line 262.
Jun 28 08:44:35.299 [24867] warn: Use of uninitialized value in concatenation (.) or string at /usr/bin/spamd line 787.
Jun 28 08:44:35.300 [24867] warn: server socket setup failed, retry 3: spamd: directory for does not exist, exiting
Jun 28 08:44:36.301 [24867] warn: Use of uninitialized value in -e at /usr/bin/spamd line 769.
Jun 28 08:44:36.302 [24867] warn: Use of uninitialized value in pattern match (m//) at /usr/lib/perl5/5.8.8/File/Spec/Unix.pm line 262.
Jun 28 08:44:36.302 [24867] warn: Use of uninitialized value in concatenation (.) or string at /usr/bin/spamd line 787.
Jun 28 08:44:36.303 [24867] warn: server socket setup failed, retry 4: spamd: directory for does not exist, exiting
Jun 28 08:44:37.304 [24867] warn: Use of uninitialized value in -e at /usr/bin/spamd line 769.
Jun 28 08:44:37.305 [24867] warn: Use of uninitialized value in pattern match (m//) at /usr/lib/perl5/5.8.8/File/Spec/Unix.pm line 262.
Jun 28 08:44:37.305 [24867] warn: Use of uninitialized value in concatenation (.) or string at /usr/bin/spamd line 787.
Jun 28 08:44:37.306 [24867] warn: server socket setup failed, retry 5: spamd: directory for does not exist, exiting
Jun 28 08:44:38.308 [24867] warn: Use of uninitialized value in -e at /usr/bin/spamd line 769.
Jun 28 08:44:38.308 [24867] warn: Use of uninitialized value in pattern match (m//) at /usr/lib/perl5/5.8.8/File/Spec/Unix.pm line 262.
Jun 28 08:44:38.309 [24867] warn: Use of uninitialized value in concatenation (.) or string at /usr/bin/spamd line 787.
Jun 28 08:44:38.309 [24867] warn: server socket setup failed, retry 6: spamd: directory for does not exist, exiting
Jun 28 08:44:39.310 [24867] warn: Use of uninitialized value in -e at /usr/bin/spamd line 769.
Jun 28 08:44:39.311 [24867] warn: Use of uninitialized value in pattern match (m//) at /usr/lib/perl5/5.8.8/File/Spec/Unix.pm line 262.
Jun 28 08:44:39.311 [24867] warn: Use of uninitialized value in concatenation (.) or string at /usr/bin/spamd line 787.
Jun 28 08:44:39.312 [24867] warn: server socket setup failed, retry 7: spamd: directory for does not exist, exiting
Jun 28 08:44:40.313 [24867] warn: Use of uninitialized value in -e at /usr/bin/spamd line 769.
Jun 28 08:44:40.314 [24867] warn: Use of uninitialized value in pattern match (m//) at /usr/lib/perl5/5.8.8/File/Spec/Unix.pm line 262.
Jun 28 08:44:40.314 [24867] warn: Use of uninitialized value in concatenation (.) or string at /usr/bin/spamd line 787.
Jun 28 08:44:40.315 [24867] warn: server socket setup failed, retry 8: spamd: directory for does not exist, exiting
Jun 28 08:44:41.316 [24867] warn: Use of uninitialized value in -e at /usr/bin/spamd line 769.
Jun 28 08:44:41.317 [24867] warn: Use of uninitialized value in pattern match (m//) at /usr/lib/perl5/5.8.8/File/Spec/Unix.pm line 262.
Jun 28 08:44:41.317 [24867] warn: Use of uninitialized value in concatenation (.) or string at /usr/bin/spamd line 787.
Jun 28 08:44:41.318 [24867] warn: server socket setup failed, retry 9: spamd: directory for does not exist, exiting
Jun 28 08:44:42.319 [24867] warn: Use of uninitialized value in -e at /usr/bin/spamd line 769.
Jun 28 08:44:42.320 [24867] warn: Use of uninitialized value in pattern match (m//) at /usr/lib/perl5/5.8.8/File/Spec/Unix.pm line 262.
Jun 28 08:44:42.320 [24867] warn: Use of uninitialized value in concatenation (.) or string at /usr/bin/spamd line 787.
Jun 28 08:44:42.321 [24867] error: spamd: directory for does not exist, exiting
spamd: directory for does not exist, exiting
Starting psa-spamassassin service: [FAILED]
--------------------------------------------------------------------

My server is:
Plesk Panel Linux 11.0.9 #55
Centos 5.9 (Final) x64

Thank you

 

[IgorG]

Make sure that directory /var/run/spamd exists and has correct permissions:

# stat /var/run/spamd
File: `/var/run/spamd'
Size: 4096 Blocks: 8 IO Block: 4096 directory
Device: 1dh/29d Inode: 18108599 Links: 2
Access: (0755/drwxr-xr-x) Uid: ( 110/ popuser) Gid: ( 0/ root)

 

[Balles]

Yes, exists and has correct permissions:

# stat /var/run/spamd
File: `/var/run/spamd'
Size: 27 Blocks: 0 IO Block: 4096 directory
Device: fd01h/64769d Inode: 4198791 Links: 2
Access: (0755/drwxr-xr-x) Uid: ( 110/ popuser) Gid: ( 0/ root)

 

[IgorG]

Try to remove spamassassin with

# rpm -e psa-spamassassin spamassassin

and then install it back with autoinstaller.

 

[Balles]

When I remove spamassassin rpms this is the message with errors:
----------------------------------------------------------------------------
warning: /etc/mail/spamassassin/local.cf saved as /etc/mail/spamassassin/local.cf.rpmsave
warning: /etc/cron.d/sa-update saved as /etc/cron.d/sa-update.rpmsave
Delete spamassassin preferences from .qmail files for mailnames
Delete for "[email protected]"
Can't locate Mail/SpamAssassin.pm in @INC (@INC contains: /usr/lib/perl5/5.8.8 /usr/lib64/perl5/5.8.8/x86_64-linux-thread-multi /usr/lib64/perl5/site_perl/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/local/psa/lib/perl5/5.8.8 /usr/local/psa/lib64/perl5/5.8.8/x86_64-linux-thread-multi /usr/local/psa/lib64/perl5/site_perl/5.8.8/x86_64-linux-thread-multi /usr/local/psa/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl /usr/lib64/perl5/vendor_perl/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl) at /usr/local/psa/admin/sbin/spammng line 77.
BEGIN failed--compilation aborted at /usr/local/psa/admin/sbin/spammng line 77.
Delete for "[email protected]"
Can't locate Mail/SpamAssassin.pm in @INC (@INC contains: /usr/lib/perl5/5.8.8 /usr/lib64/perl5/5.8.8/x86_64-linux-thread-multi /usr/lib64/perl5/site_perl/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/local/psa/lib/perl5/5.8.8 /usr/local/psa/lib64/perl5/5.8.8/x86_64-linux-thread-multi /usr/local/psa/lib64/perl5/site_perl/5.8.8/x86_64-linux-thread-multi /usr/local/psa/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl /usr/lib64/perl5/vendor_perl/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl) at /usr/local/psa/admin/sbin/spammng line 77.
BEGIN failed--compilation aborted at /usr/local/psa/admin/sbin/spammng line 77.
---------------------------------------------------------------------------------------------


I have re-installed again spamassassin from plesk installer, and SpamAssassin continues down:
-------------------------------------------------------------------------------------------------------
# service psa-spamassassin restart
Shutting down psa-spamassassin service: [ OK ]
Jun 28 11:29:35.289 [9069] warn: server socket setup failed, retry 1: spamd: already running on /tmp/spamd_full.sock, exiting
Jun 28 11:29:36.290 [9069] warn: Use of uninitialized value in -e at /usr/bin/spamd line 769.
Jun 28 11:29:36.291 [9069] warn: Use of uninitialized value in pattern match (m//) at /usr/lib/perl5/5.8.8/File/Spec/Unix.pm line 262.
Jun 28 11:29:36.291 [9069] warn: Use of uninitialized value in concatenation (.) or string at /usr/bin/spamd line 787.
Jun 28 11:29:36.292 [9069] warn: server socket setup failed, retry 2: spamd: directory for does not exist, exiting
Jun 28 11:29:37.294 [9069] warn: Use of uninitialized value in -e at /usr/bin/spamd line 769.
Jun 28 11:29:37.295 [9069] warn: Use of uninitialized value in pattern match (m//) at /usr/lib/perl5/5.8.8/File/Spec/Unix.pm line 262.
Jun 28 11:29:37.295 [9069] warn: Use of uninitialized value in concatenation (.) or string at /usr/bin/spamd line 787.
Jun 28 11:29:37.296 [9069] warn: server socket setup failed, retry 3: spamd: directory for does not exist, exiting
Jun 28 11:29:38.298 [9069] warn: Use of uninitialized value in -e at /usr/bin/spamd line 769.
Jun 28 11:29:38.299 [9069] warn: Use of uninitialized value in pattern match (m//) at /usr/lib/perl5/5.8.8/File/Spec/Unix.pm line 262.
Jun 28 11:29:38.299 [9069] warn: Use of uninitialized value in concatenation (.) or string at /usr/bin/spamd line 787.
Jun 28 11:29:38.300 [9069] warn: server socket setup failed, retry 4: spamd: directory for does not exist, exiting
Jun 28 11:29:39.301 [9069] warn: Use of uninitialized value in -e at /usr/bin/spamd line 769.
Jun 28 11:29:39.302 [9069] warn: Use of uninitialized value in pattern match (m//) at /usr/lib/perl5/5.8.8/File/Spec/Unix.pm line 262.
Jun 28 11:29:39.302 [9069] warn: Use of uninitialized value in concatenation (.) or string at /usr/bin/spamd line 787.
Jun 28 11:29:39.303 [9069] warn: server socket setup failed, retry 5: spamd: directory for does not exist, exiting
Jun 28 11:29:40.304 [9069] warn: Use of uninitialized value in -e at /usr/bin/spamd line 769.
Jun 28 11:29:40.305 [9069] warn: Use of uninitialized value in pattern match (m//) at /usr/lib/perl5/5.8.8/File/Spec/Unix.pm line 262.
Jun 28 11:29:40.305 [9069] warn: Use of uninitialized value in concatenation (.) or string at /usr/bin/spamd line 787.
Jun 28 11:29:40.306 [9069] warn: server socket setup failed, retry 6: spamd: directory for does not exist, exiting
Jun 28 11:29:41.307 [9069] warn: Use of uninitialized value in -e at /usr/bin/spamd line 769.
Jun 28 11:29:41.307 [9069] warn: Use of uninitialized value in pattern match (m//) at /usr/lib/perl5/5.8.8/File/Spec/Unix.pm line 262.
Jun 28 11:29:41.329 [9069] warn: Use of uninitialized value in concatenation (.) or string at /usr/bin/spamd line 787.
Jun 28 11:29:41.329 [9069] warn: server socket setup failed, retry 7: spamd: directory for does not exist, exiting
Jun 28 11:29:42.331 [9069] warn: Use of uninitialized value in -e at /usr/bin/spamd line 769.
Jun 28 11:29:42.331 [9069] warn: Use of uninitialized value in pattern match (m//) at /usr/lib/perl5/5.8.8/File/Spec/Unix.pm line 262.
Jun 28 11:29:42.332 [9069] warn: Use of uninitialized value in concatenation (.) or string at /usr/bin/spamd line 787.
Jun 28 11:29:42.332 [9069] warn: server socket setup failed, retry 8: spamd: directory for does not exist, exiting
Jun 28 11:29:43.334 [9069] warn: Use of uninitialized value in -e at /usr/bin/spamd line 769.
Jun 28 11:29:43.335 [9069] warn: Use of uninitialized value in pattern match (m//) at /usr/lib/perl5/5.8.8/File/Spec/Unix.pm line 262.
Jun 28 11:29:43.335 [9069] warn: Use of uninitialized value in concatenation (.) or string at /usr/bin/spamd line 787.
Jun 28 11:29:43.336 [9069] warn: server socket setup failed, retry 9: spamd: directory for does not exist, exiting
Jun 28 11:29:44.338 [9069] warn: Use of uninitialized value in -e at /usr/bin/spamd line 769.
Jun 28 11:29:44.338 [9069] warn: Use of uninitialized value in pattern match (m//) at /usr/lib/perl5/5.8.8/File/Spec/Unix.pm line 262.
Jun 28 11:29:44.339 [9069] warn: Use of uninitialized value in concatenation (.) or string at /usr/bin/spamd line 787.
Jun 28 11:29:44.339 [9069] error: spamd: directory for does not exist, exiting
spamd: directory for does not exist, exiting
Starting psa-spamassassin service: [FAILED]
------------------------------------------------------------------------------------------------------------

Thank you

 

[IgorG]

Most probably something wrong with required perl modules. I suggest you contact Support Team. They will check and fix this issue directly on your server.

 

[Balles]

I found a solution:

# killall -9 spamd
# service psa-spamassassin restart