Spamassassin not working

[JDeVries]

"Component Spam Filter was not installed"

I'm hoping someone can help me out, I am running Plesk 7.6.1, MailEnable Standard 1.983, and SpamAssassin 3.1.1.

However, when I go to Server -> Mail, the Spam Filtering tab is disabled and on the right it says: "Spam Filter is not installed."

I have checked MailEnable and memafilter is enabled in the MTA agent, the Plesk SpamAssassin service is running in Windows. This used to work, is there somewhere else I should be looking?

C:\Program Files\SWsoft\Plesk\admin\bin>Spamassassin_server -i
Unable to retrieve information about server-wide spam filter settings: Component Spam Filter was not installed

Thanks!

 

[JackL]

Configuration is not correct Plesk 7.6.1 is supports SpamAssassin 2.61.
Please remove SpamAssassin and install one from add/remove programs -Plesk-change -modify

John S.G.

 

[JDeVries]

Thanks for your response John, unfortunatly that was the first thing I tried, and for whatever reason it keeps installing SpamAssassin 3.1.1.

After I uninstalled it, I checked in Plesk and it was marked as not installed, and once I re-install it, it re-appears there, but when I can't configure it because Plesk says it's not installed.

 

[JackL]

Try to follow steps below:
1. Unistall SpamAssassin
2. Use Microsoft cleanup utility and remove any SA configuration you find
3. Rename SpamAssassin folder
4. Install again

John S.G.