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SpamAssassin, postfix bug?

maw

Basic Pleskian
i have a problem with SpamAssassin and postfix. server-wide spam filtering is off and email accounts don't activated spam filtering (checked it). but customers get emails marked as spam (with the subject which is setup in the admin panel) and the same email not marked as spam. this for each email account for different subscriptions.

is there a fix? the problem was under 10.0.1 and now also under 10.1.1

update: looks like it was the antispam software from the client oO

the errors below still appear
 

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now i wanted to change the spam subject in the admin panel and got this.

ERROR: PleskMainDBException
MySQL query failed: MySQL server has gone away

Additionally, an exception has occurred while trying to report this error: PleskMainDBException
MySQL query failed: MySQL server has gone away

0: common_func.php3:145
db_query(string 'SELECT `param`, `val` FROM cl_param WHERE cl_id = 1')
1: common_func.php3:192
db_query_ex(string 'SELECT `param`, `val` FROM cl_param WHERE cl_id = ?(clientId)', array)
2: Client.php:2153
Client::sGetParam(integer '1', string 'ppb-url')
3: common_func.php3:592
get_cl_param(integer '1', string 'ppb-url', string '')
4: Connection.php:23
Billing_Connection->__construct()
5: Connection.php:105
Billing_Connection::getInstance()
6: NavigationContext.php:23
NavigationContext->getSectionsList(object of type UserAdmin)
7: NavigationContext.php:373
NavigationContext->get(object of type UserAdmin)
8: Navigation.php:95
Navigation->getUserContextList(object of type UserAdmin)
9: Navigation.php:113
Navigation->getRoot(object of type UserAdmin)
10: Navigation.php:358
Navigation->buildPathbar(string '/plesk/server/spam-filter/properties/', object of type plesk__server__spam_filter__properties, object of type UserAdmin, string 'settings')
11: Navigation.php:349
Navigation->getPathbar(object of type plesk__server__spam_filter__properties)
12: Navigation.php:144
Navigation->detectCurrentUpLevelURI()
13: common_func.php3:1367
go_to_uplevel_direct(NULL null, boolean false)
14: common_func.php3:1356
go_to_uplevel()
15: SpamFilterPropertiesUIPointer.php:44
SpamFilterPropertiesUIPointer->accessItem(string 'POST', NULL null)
16: UIPointer.php:595
UIPointer->access(string 'POST')
17: plesk.php:45
 
another error when i want to turn on spamassassin server wide:

ERROR: PleskMainDBException
MySQL query failed: MySQL server has gone away

Additionally, an exception has occurred while trying to report this error: PleskMainDBException
MySQL query failed: MySQL server has gone away

0: common_func.php3:145
db_query(string 'replace into misc (param, val) values("spamfilter_enabled", "true")')
1: common_func.php3:698
put_param(string 'spamfilter_enabled', string 'true')
2: SpamFilter.php:133
SpamFilter::enableSystemWide()
3: SpamFilter.php:1050
SpamFilter->enable()
4: SpamFilterPropertiesUIPointer.php:40
SpamFilterPropertiesUIPointer->accessItem(string 'POST', NULL null)
5: UIPointer.php:595
UIPointer->access(string 'POST')
6: plesk.php:45
 
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