Resolved Spamfilter - Whitelist doesn't work

[Martin73]

Since a few days I have problems with my spamfilter. Emails from my girlfriend are moved into the spam folder. Also the emails from Cloudflare.

I put the address from my girlfriend and the domain of Cloudflare into the whitelist. Without success. These emails are still landing in the spam folder.

What can I do?

 

[IgorG]

Most probably DKIM record is corrupted.
As possible solution try to regenerate the DKIM recored by disabling the "Use DKIM spam protection system to sign outgoing email messages" option and enabling it back.

 

[Martin73]

Looks like that was the reason. Thank you!