• We value your experience with Plesk during 2024
    Plesk strives to perform even better in 2025. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2024.
    Please take this short survey:

    https://pt-research.typeform.com/to/AmZvSXkx
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Question SSL Setup Outlook

jonny_alex

Basic Pleskian
Hey Pleskians

My customers always have to set up their Outlook manually and enter all details like server SSL encription and ports.
First of all, is it possible to make this happen automatically so the only enter their mail and password and all else will install automatically?

Second of all, if i set their account up, even if i use Let's encrypts on every mail and domain the error:
The server you are connected to is using a security certificate that cannot be verified. The target principal name is incorrect.

Shows up in every Outlook restart..

Does anyone have a step by step guide to solve it?

I already tried the guide How to secure a Plesk mail server with different SSL certificates (SNI support)

My Result:


echo 'Q' | openssl s_client -connect localhost:465 -servername nail-barbara.ch -showcerts 2>&1 | grep -Eo 'CN=[^/]+' | uniq
CN=nail-barbara.ch
CN=Let's Encrypt Authority X3
CN=DST Root CA X3
CN=nail-barbara.ch
CN=Let's Encrypt Authority X3

But still the error appears...?
 
I had a similar issue, with an expired cert I got re-issued under the same name handle. It turned out that it still delivered the expired cert, although the newer one was selected. I deleted these certs and started over and then it worked.
 
Concerning the SSL issue (maybe this will not help): Is the domain entered in Outlook as inbound and outbound mail server the domain for which you set the mail server certificate?

I mean, if you have the certificate for example.com there should not be mail.example.com or something like this in Outlook.
 
Back
Top