Issue Stderr is filemng failed: filemng: Error occurred during /usr/bin/base64 command.

[Bitpalast]

Source: Backup set from Plesk 12.5.30, CentOS 7.1, 64-Bit
Destination: Plesk Onyx 17.5, CentOS 7.3, 64-Bit

Error on some, not all domains (only 1.3% of subscriptions, 0.46% of domains):
"Stderr is filemng failed: filemng: Error occurred during /usr/bin/base64 command."

After restoration it seems that all data is present. But what exactly is causing this error and what are the consequences?

Example log excerpt:

Warning: Restore domain "DOMAIN-A.TLD"
Execution of /usr/local/psa/admin/bin/backup_restore_helper --restore-subscription DOMAIN-A.TLD -ignore-nonexistent-options failed with return code 1. Stdin is <?xml version="1.0"?> <subscription-info><sysuser name="srv-SYSUSER01"><scheduled-tasks/></sysuser><web-settings vhost-name="DOMAIN-A.TLD"> <setting> <name>mimeTypes</name> <value encoding="base64"/> </setting> <setting> <name>handlers</name> <value encoding="base64"/> </setting> <setting> <name>deny</name> <value encoding="base64"/> </setting> <setting> <name>allow</name> <value encoding="base64"/> </setting> <setting> <name>directoryIndex</name> <value encoding="base64"/> </setting> <setting> <name>restrictFollowSymLinks</name> <value encoding="base64">ZmFsc2U=</value> </setting> <setting> <name>nginxTransparentMode</name> <value encoding="base64">ZmFsc2U=</value> </setting> <setting> <name>nginxServeStatic</name> <value encoding="base64">ZmFsc2U=</value> </setting> <setting> <name>nginxStaticExtensions</name> <value encoding="base64"/> </setting> <setting> <name>nginxServePhp</name> <value encoding="base64">ZmFsc2U=</value> </setting> <setting> <name>ruleEngine</name> <value encoding="base64"/> </setting> <setting> <name>filterById</name> <value encoding="base64"/> </setting> <setting> <name>filterByTag</name> <value encoding="base64"/> </setting> <setting> <name>filterByRegexp</name> <value encoding="base64"/> </setting> <setting> <name>additionalSettings</name> <value encoding="base64"/> </setting> <setting> <name>additionalSslSettings</name> <value encoding="base64"/> </setting> <setting> <name>additionalNginxSettings</name> <value encoding="base64"/> </setting> </web-settings><web-settings vhost-name="DOMAIN-B.info"> <setting> <name>mimeTypes</name> <value encoding="base64"/> </setting> <setting> <name>handlers</name> <value encoding="base64"/> </setting> <setting> <name>deny</name> <value encoding="base64"/> </setting> <setting> <name>allow</name> <value encoding="base64"/> </setting> <setting> <name>directoryIndex</name> <value encoding="base64"/> </setting> <setting> <name>restrictFollowSymLinks</name> <value encoding="base64">ZmFsc2U=</value> </setting> <setting> <name>nginxTransparentMode</name> <value encoding="base64">ZmFsc2U=</value> </setting> <setting> <name>nginxServeStatic</name> <value encoding="base64">ZmFsc2U=</value> </setting> <setting> <name>nginxStaticExtensions</name> <value encoding="base64"/> </setting> <setting> <name>ruleEngine</name> <value encoding="base64"/> </setting> <setting> <name>filterById</name> <value encoding="base64"/> </setting> <setting> <name>filterByTag</name> <value encoding="base64"/> </setting> <setting> <name>filterByRegexp</name> <value encoding="base64"/> </setting> <setting> <name>additionalSettings</name> <value encoding="base64"/> </setting> <setting> <name>additionalSslSettings</name> <value encoding="base64"/> </setting> <setting> <name>additionalNginxSettings</name> <value encoding="base64"/> </setting> </web-settings><web-settings vhost-name="DOMAIN-C.TLD"> <setting> <name>mimeTypes</name> <value encoding="base64"/> </setting> <setting> <name>handlers</name> <value encoding="base64"/> </setting> <setting> <name>deny</name> <value encoding="base64"/> </setting> <setting> <name>allow</name> <value encoding="base64"/> </setting> <setting> <name>directoryIndex</name> <value encoding="base64"/> </setting> <setting> <name>restrictFollowSymLinks</name> <value encoding="base64">ZmFsc2U=</value> </setting> <setting> <name>nginxTransparentMode</name> <value encoding="base64">ZmFsc2U=</value> </setting> <setting> <name>nginxServeStatic</name> <value encoding="base64">ZmFsc2U=</value> </setting> <setting> <name>nginxStaticExtensions</name> <value encoding="base64"/> </setting> <setting> <name>ruleEngine</name> <value encoding="base64"/> </setting> <setting> <name>filterById</name> <value encoding="base64"/> </setting> <setting> <name>filterByTag</name> <value encoding="base64"/> </setting> <setting> <name>filterByRegexp</name> <value encoding="base64"/> </setting> <setting> <name>additionalSettings</name> <value encoding="base64"/> </setting> <setting> <name>additionalSslSettings</name> <value encoding="base64"/> </setting> <setting> <name>additionalNginxSettings</name> <value encoding="base64"/> </setting> </web-settings><web-settings vhost-name="DOMAIN-D.TLD"> <setting> <name>mimeTypes</name> <value encoding="base64"/> </setting> <setting> <name>handlers</name> <value encoding="base64"/> </setting> <setting> <name>deny</name> <value encoding="base64"/> </setting> <setting> <name>allow</name> <value encoding="base64"/> </setting> <setting> <name>directoryIndex</name> <value encoding="base64"/> </setting> <setting> <name>restrictFollowSymLinks</name> <value encoding="base64">ZmFsc2U=</value> </setting> <setting> <name>nginxTransparentMode</name> <value encoding="base64">ZmFsc2U=</value> </setting> <setting> <name>nginxServeStatic</name> <value encoding="base64">ZmFsc2U=</value> </setting> <setting> <name>nginxStaticExtensions</name> <value encoding="base64"/> </setting> <setting> <name>ruleEngine</name> <value encoding="base64"/> </setting> <setting> <name>filterById</name> <value encoding="base64"/> </setting> <setting> <name>filterByTag</name> <value encoding="base64"/> </setting> <setting> <name>filterByRegexp</name> <value encoding="base64"/> </setting> <setting> <name>additionalSettings</name> <value encoding="base64"/> </setting> <setting> <name>additionalSslSettings</name> <value encoding="base64"/> </setting> <setting> <name>additionalNginxSettings</name> <value encoding="base64"/> </setting> </web-settings><web-settings vhost-name="fraktale.DOMAIN-C.TLD"> <setting> <name>mimeTypes</name> <value encoding="base64"/> </setting> <setting> <name>handlers</name> <value encoding="base64"/> </setting> <setting> <name>deny</name> <value encoding="base64"/> </setting> <setting> <name>allow</name> <value encoding="base64"/> </setting> <setting> <name>directoryIndex</name> <value encoding="base64"/> </setting> <setting> <name>restrictFollowSymLinks</name> <value encoding="base64">ZmFsc2U=</value> </setting> <setting> <name>nginxTransparentMode</name> <value encoding="base64">ZmFsc2U=</value> </setting> <setting> <name>nginxServeStatic</name> <value encoding="base64">ZmFsc2U=</value> </setting> <setting> <name>nginxStaticExtensions</name> <value encoding="base64"/> </setting> <setting> <name>ruleEngine</name> <value encoding="base64"/> </setting> <setting> <name>filterById</name> <value encoding="base64"/> </setting> <setting> <name>filterByTag</name> <value encoding="base64"/> </setting> <setting> <name>filterByRegexp</name> <value encoding="base64"/> </setting> <setting> <name>additionalSettings</name> <value encoding="base64"/> </setting> <setting> <name>additionalSslSettings</name> <value encoding="base64"/> </setting> <setting> <name>additionalNginxSettings</name> <value encoding="base64"/> </setting> </web-settings><web-settings vhost-name="sportschuetzen.DOMAIN-B.info"> <setting> <name>mimeTypes</name> <value encoding="base64"/> </setting> <setting> <name>handlers</name> <value encoding="base64"/> </setting> <setting> <name>deny</name> <value encoding="base64"/> </setting> <setting> <name>allow</name> <value encoding="base64"/> </setting> <setting> <name>directoryIndex</name> <value encoding="base64"/> </setting> <setting> <name>restrictFollowSymLinks</name> <value encoding="base64">ZmFsc2U=</value> </setting> <setting> <name>nginxTransparentMode</name> <value encoding="base64">ZmFsc2U=</value> </setting> <setting> <name>nginxServeStatic</name> <value encoding="base64">ZmFsc2U=</value> </setting> <setting> <name>nginxStaticExtensions</name> <value encoding="base64"/> </setting> <setting> <name>nginxServePhp</name> <value encoding="base64">ZmFsc2U=</value> </setting> <setting> <name>ruleEngine</name> <value encoding="base64"/> </setting> <setting> <name>filterById</name> <value encoding="base64"/> </setting> <setting> <name>filterByTag</name> <value encoding="base64"/> </setting> <setting> <name>filterByRegexp</name> <value encoding="base64"/> </setting> <setting> <name>additionalSettings</name> <value encoding="base64"/> </setting> <setting> <name>additionalSslSettings</name> <value encoding="base64"/> </setting> <setting> <name>additionalNginxSettings</name> <value encoding="base64"/> </setting> </web-settings><composer-instances> <composer-instance path="sofie.DOMAIN-B.info/wp-content/plugins/jetpack/composer.json"/> <composer-instance path="fraktale.DOMAIN-C.TLD/wp-content/plugins/jetpack/composer.json"/> <composer-instance path="DOMAIN-C.TLD/wp-content/plugins/jetpack/composer.json"/> <composer-instance path="DOMAIN-B.info/konverter/wp-content/plugins/jetpack/composer.json"/> <composer-instance path="sportschuetzen.DOMAIN-B.info/wp-content/plugins/jetpack/composer.json"/> <composer-instance path="httpdocs/wp-content/plugins/twitter/composer.json"/> <composer-instance path="httpdocs/wp-content/plugins/jetpack/composer.json"/> </composer-instances></subscription-info> Stderr is filemng failed: filemng: Error occurred during /usr/bin/base64 command.

 

[Alban Staehli]

Hi Peter,
Had exactly the same issue with 2 subscriptions while migrating from a Plesk 12.5.30, CentOS 7.1, 64-Bit server to a Plesk Onyx 17.5, CentOS 7.3, 64-Bit.
Any feedback from Plesk on that?

 

[Dani Junsui]

Same here:
Plesk restore report problem:
Execution of /usr/local/psa/admin/bin/backup_restore_helper --restore-subscription <domain> -ignore-nonexistent-options failed with return code 1.
Stdin is
<?xml version="1.0"?>
(...)

"Error occurred during /usr/bin/base64 command"

 

[micfrip]

Same issue for me...

 

[chios]

same

 

[IgorG]

Looks like this case Error while restoring a domain or during a migration: filemng: Error occurred during /usr/bin/base64 command