Strange Cron Behavior

[Serg1]

I've scheduled a task, that I also ran from terminal to make sure it works, but it's behaving very strangely within Plesk.

1) The job never actually runs
2) The little icon that shows cron's on/off status is always off but if I click it it tells me that it just turned on. It stays off though.

 

[Serg1]

Ok, so running it from Server > Scheduled Tasks under root works fine. I guess I'm ok but I would like to understand why it didn't work after being set up via Websites & Domains > Scheduled Tasks.

 

[UFHH01]

Hi Serg1,

first you should be informed, that the domain has to be setup for shell - access.
The standard shell - access will be a chrooted shell for the domain - system - user.
The global settings for the domain - specific chrooted shell commands is limited and doesn't include the whole server - wide commands, based on the installed packages, it only includes commands which are configured at "/var/www/vhosts/chroot/bin".

You can solve your issue, by following the suggestions from the KB - article:

How to allow user with enabled chrooted shell run scheduled tasks outside chrooted environment ( KB - article 115 889 )
​

... or you can change the standard shell - access to "bin/bash" over: example.com > Websites & Domains > FTP - Access ... and open the chroot to more commands than defined at "/var/www/vhosts/chroot/bin". Please use the whole system - path for your commands ( i.e. "/usr/bin/wget http://www.example.com/cron.php" ).

!!! Please keep in mind, that both suggestions open the chroot environment and the domain - specific - system - user can use as well insecure commands !!!


Another way is described in a different post here:

Scheduled Tasks always fail ( Forum - Link )​