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We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.
did you probably choosed a "wildcard" - A - entry for your domain "YOUR-DOMAIN.COM" at your DNS - settings, which would certainly interfere with an additional ( separate ) "SUBDOMAIN.YOUR-DOMAIN.COM" A - entry?
Did you wait for the worldwide DNS - servers to be synced? ( This can take up to 24-72 hours, depending to your used nameservers! ).
Pls. note, that it is far easier for people willing to help you, if you step out of anonymity ( and provide the actual FQDN and the correct name of your subdomain ), so that we are able to start investigations.