• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Suspending a subscription broken

D

deltatech

Regular Pleskian
When suspending a subscription, the email still functions for that subscription. This is a new bug that I have noticed since the release of version 11.5x.

Most of my customers are email only customers and don't even have websites. Suspending them without disabling their email does nothing!!! They still continue to get free service from me.

Is there any way to automatically disable their email when suspending their subscription?
 
Doesn't anyone have an answer for this one? I need a way to suspend email services when a subscription is suspended. Currently it only suspends the website.. This is only half suspended.. I need to fully suspend the subscription and everything within it including email.
 
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