• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Suspension of an account

K

kmfsoftware

Guest
Hi, folks
I have a big problem with some of my customers. They are not paying. So no money no service.
The problem is:
Can somebody be so kind and helpful to explain how to suspend an account, that the customer can receive or send eMail and that no website is shown. in short terms: no POP/IMAP and SMTP as well no APACHE.

Thanks a lot.
 
Have you tried using the control panel? Click on "Client" then the client's name. The click the "Disable" icon. There are also disable icons under "Domains"
 
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