• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Question Synchronisation failed

Johannes Kingma

Johannes Kingma

Basic Pleskian
We have Reseller access.
A couple of our subscriptions no longer sync with Service Plans. When we try to sync we see a couple of properties that are different. Yet we seem to be unable to (re) set these values on the subscription. How do we reanable the sync relation of the subscription and the service plan? Specifically the next proporties differ:
  • Can allow access only to a chrooted environment
  • DNS zone management
  • Remote access for database users
Were can we set this in the subscription?. If we as reseller cannot do that what should we tell our hoster's customer services?
 
You must log in or register to reply here.

Similar threads

H
Question Migrating from Centminmod to Plesk Obsidian on a Dedicated Hetzner Server
Replies
1
Views
661
Kaspar
K
T
Resolved PHP-FPM 8.1.14 - websites frequently unreachable
Replies
4
Views
2K
TimRear
T
K
Resolved Environment variable for DNS related update events always passes new domain back
Replies
3
Views
839
Kaspar@Plesk
Kaspar@Plesk
M
Resolved How to update default open_basedir for all websites?
Replies
6
Views
2K
Peter Debik
P
LinqLOL
Resolved DKIM fails on RHEL7
Replies
2
Views
1K
LinqLOL
LinqLOL
Back
Top