• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Resolved System Health Monitor Service crashes on Windows

B

burakoner

New Pleskian
Server operating system version
Windows Server 2016
Plesk version and microupdate number
Plesk Obsidian 18.0.47
Hi,

I'm using Plesk Obsidian on Windows and System Health Monitor Service (C:\Program Files (x86)\Plesk\admin\bin\Parallels.MonitorSrv.exe)
crashes ALWAYS when it runs. There is error log in below but you 'll understand problem when I explain it.

I have two disks (C, D). My primary disk is C, and I use D for only backup purpose. I backup files to D Disk locally, then I upload them to Google Drive automatically. So Yes I have Google Drive application on machine. Google Drive applications creates a virtual disk (generally G:\). When system health monitor service try to read this disk it crashes. I tried many thing to solve it. I tried to change permissions, security settings on G disk, b ut I failed because it if a virtual disk and you cant change many thing on that drive.

There is crash log in below. As you can imagine, this logs are very old because It's impossible to start this service on my machine.
You just need to add a try-catch block for reading Disks (specially with G letter). I think it will solve this problem.

Logs from C:\Program Files (x86)\Plesk\admin\logs\HealthMonitoring20221025.log

2022-10-26 00:13:03,981 [5] INFO Parallels.Diagnostics.Counters.ProcessMonitor [(null)] - Initializing ...
2022-10-26 00:13:04,261 [5] INFO Parallels.Diagnostics.Counters.WmiEventWatcher [(null)] - Starting ...
2022-10-26 00:13:04,496 [5] INFO Parallels.Diagnostics.Counters.WmiEventWatcher [(null)] - Started
2022-10-26 00:13:04,496 [5] INFO Parallels.Diagnostics.Counters.WmiEventWatcher [(null)] - Starting ...
2022-10-26 00:13:04,716 [5] INFO Parallels.Diagnostics.Counters.WmiEventWatcher [(null)] - Started
2022-10-26 00:13:04,732 [5] INFO Parallels.Diagnostics.Counters.ProcessMonitor [(null)] - Initialized
2022-10-26 00:13:04,732 [5] INFO Parallels.Diagnostics.Counters.ProcessPerfDataCollector [(null)] - Initializing ...
2022-10-26 00:13:04,732 [5] INFO Parallels.Diagnostics.Counters.ProcessPerfDataCollector [(null)] - Initialized
2022-10-26 00:13:04,747 [5] INFO Parallels.Diagnostics.PerformanceMonitor [(null)] - Initialized.
2022-10-26 00:13:04,747 [5] INFO Parallels.Diagnostics.PerformanceMonitor [(null)] - Starting ...
2022-10-26 00:13:04,747 [5] INFO Parallels.Diagnostics.PerformanceMonitor [(null)] - Started
2022-10-26 00:13:14,534 [4] FATAL Parallels.Diagnostics.HealthMonitoringService [(null)] - System.UnauthorizedAccessException: Access to the path 'G:\' is denied.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.__Error.WinIODriveError(String driveName, Int32 errorCode)
at System.IO.DriveInfo.get_TotalSize()
at Parallels.Diagnostics.Counters.DiskUsedSpaceCounter.get_Value()
at Parallels.Diagnostics.CounterSet.OnTimerCallBack(Object state)
at System.Threading.TimerQueueTimer.CallCallbackInContext(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.TimerQueueTimer.CallCallback()
at System.Threading.TimerQueueTimer.Fire()
at System.Threading.TimerQueue.FireQueuedTimerCompletion(Object state)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
Click to expand...

Have a nice day
 
You must log in or register to reply here.

Similar threads

A
Resolved 500 Plesk\Exception\Database
Replies
1
Views
1K
ayadai
A
K
Issue Docker containers don't start after plesk/extension upgrades
Replies
0
Views
2K
kassi
K
B
Resolved Can't start mariadb, nor the mysql service.
Replies
12
Views
9K
bitrogers
B
R
Issue sh: gs: command not found exporting files as pdf
2
Replies
27
Views
8K
Peter Debik
P
C
Resolved Mariadb not working - DB query failed: SQLSTATE[HY000] [2002] No such file or directory
Replies
7
Views
3K
Crash79797
C
Back
Top