• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Issue Thunderbird client problem with SMTP with Postfix after Plesk migration

Erwan

Regular Pleskian
Plesk Onyx / Centos 7 - Postfix / Courier-IMAP
================

Hello,

We have made this morning a migration between deux plesk servers including emails.
Receiving emails are ok but customers (under Thunderbird) can't send emails.

We have first: 530 5.7.0 Must issue a STARTTLS command first
So, we have change "smtpd_enforce_tls" (to no) and "smtpd_tls_security_level" (from encrypt to may)
==> non change

After, we have added in "main.cf:
smtpd_use_tls = yes
smtpd_tls_auth_only = no
So, no more message 5.7.0.

But now, there is this message:
The outgoing SMTP server does not allow unencrypted passwords

I dont know why...
We don't have problem with Outlook.

Do you have an idea?
Thanks a lot.
 
An idea?

If i change option "Authentification method" to "Encrypted password", it works.
But there is a lot of email account, I would like not to have to make the modification on each account...
 
have you looked at this?

SMTP authorization does not work with Postfix MTA: "SASL login authentication failed"

check also the smtpd_tls_security_level = may setting in /etc/postfix/main.cf as discribed in

Postfix TLS Support

I have

smtpd_tls_security_level = may
smtpd_use_tls = yes
smtp_tls_security_level = may
smtp_use_tls = no

and can send with normal password and starttls

/etc/postfix/master.cf also might need changing

submission inet n - n - - smtpd -o smtpd_enforce_tls=no -o smtpd_tls_security_level=may -o smtpd_sasl_auth_enable=yes -o smtpd_client_restrictions=permit_sasl_authenticated,reject -o smtpd_sender_restrictions= -o smtpd_recipient_restrictions=permit_mynetworks,permit_sasl_authenticated,reject_unauth_destination


regards
Jan
 
Last edited:
So, i've come back to the level of migration ... :(
To many problems for the customer...

My problem is now: i have somme emails in accounts:

/var/qmail/mailnames/domain.com/contact/new/*

That i want to transfer to the first server.

Is-it a command line for example, return the message to an SMTP server?
Or a copy method?
 
Back
Top