• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Trouble login to PLESK panel

R

Roger Nordseth

Guest
This is the error i get

ERROR: PleskMainDBException
MySQL query failed: Incorrect information in file: './psa/misc.frm'

0: common_func.php3:168
db_query(string 'select param, val from misc')
1: common_func.php3:587
get_param(string 'mysql41_compatible')
2: common_func.php3:484
db_set_names()
3: common_func.php3:463
db_connect_real(string 'localhost', string 'admin', string '**********************', string 'psa')
4: common_func.php3:443
db_connect()
5: auth.php3:90
 
Seems there are two MySQL processes that could not quit properly even after sending then 'SIGTERM' signal. Try to stop it first with:

# /etc/init.d/mysqld stop

It should be [FAILED]
Try to find all mysql processes with

# ps axww | grep mysql | grep -v grep

And kill them all. Then start mysql with

# /etc/init.d/mysqld start

when no any mysql processes with be there. It should help.
 
Back
Top