• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Issue Try update Ubuntu 14 to 16 and reboot --> no more ssh / ufw don't work / no ping

AxelKirk

New Pleskian
Hi guys, I'm pretty desperate.
eusa_wall.gif



WHAT I HAVE DONE :


This week I try an update for my distant server from ubunut 14 to ubuntu 16 with :
Code:
/opt/psa/bin/distupgrade.helper.ubt14-ubt16.x64.sh
Then the tuto say reboot so I reboot.

Code:
php7.0-fpm start/running, process 25291
Code:
  Please reboot the server and run the following command /opt/psa/bin/distupgrade.helper.ubt14-ubt16.x64.sh to continue.
  STOP Distupgradre


WHAT I HAVE NOW:


- ping don't return
eusa_wall.gif
eusa_wall.gif

- ssh say connection Time out https://i.stack.imgur.com/NFexe.png
confused.gif





When I launch rescue mode and access via ssh to a linux image (I choose an ubuntu 14) on my distant server :
(By the way when I connect with rescue mode I do :
Code:
sudo su
Code:
mountall.sh
chroot /mnt/sda2 bin/bash
)


- ufw status:
Code:
iptables v1.4.21: can't initialize iptables table `filter': Table does not exist
- uname - a :
Code:
Linux 62-210-253-46 4.2.0-35-generic #40~14.04.1-Ubuntu SMP Fri Mar 18 16:37:35 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
- lsb_release -a :
Code:
No LSB modules are available.
Code:
Distributor ID: Ubuntu
Description:    Ubuntu 14.04.6 LTS
Release:        14.04
Codename:       trusty
- ls -lh /lib/module :
Code:
total 8,0K drwxr-xr-x 5 root root 4,0K avril 30 09:55
Code:
  3.13.0-169-generic drwxr-xr-x 5 root root 4,0K juil. 23  2015 3.13.0-58-generic
- I have often the message can't resolve hostname IP-IPI-IPI-IP , but I check hostname and host (could show you content if you want)
- In syslog I have a message :
Code:
apparmor="DENIED" operation="sendmsg" profile="/usr/sbin/named" name="/run/systemd/journal/dev-log" p
- ip address :
Code:
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default
   link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
   inet 127.0.0.1/8 scope host lo
      valid_lft forever preferred_lft forever
   inet6 ::1/128 scope host
      valid_lft forever preferred_lft forever
2: eth0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc mq state UP group default qlen 1000
   link/ether 0c:c4:7a:0e:9f:da brd ff:ff:ff:ff:ff:ff
   inet 62.210.253.46/24 brd 62.210.253.255 scope global eth0
      valid_lft forever preferred_lft forever
   inet6 fe80::ec4:7aff:fe0e:9fda/64 scope link
      valid_lft forever preferred_lft forever
3: eth1: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc mq state DOWN group default qlen 1000
   link/ether 0c:c4:7a:0e:9f:db brd ff:ff:ff:ff:ff:ff
- cat /etc/network/interface so you see here it's em1 than eth0 above
Code:
# The loopback network interface
auto lo
iface lo inet loopback

# The primary network interface
auto em1
iface em1 inet dhcp

- systemclt or everything else with clt :
Code:
Failed to connect to bus: No file or folder find

And as I said, I was in an update process, so after the reboot I have to re launch the command
Code:
/opt/psa/bin/distupgrade.helper.ubt14-ubt16.x64.sh
so I'm a bit afraid of install stuff like
Code:
apt-get install lsb-core

Many many many thanks for your help !
 
Last edited:
Back
Top