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UBER Frustration. Cannot upgrade to 11.5

calmasacow2

New Pleskian
This all started cause I needed to install joomla and when I click the installer in the Plesk panel it tells me that my PHP version is too old. So I click on the upgrade link on the plesk panel and I get an error saying that :

Syntax error in file C:\ParallelsInstaller\parallels\panel.inf3: Error reading Attributes.

and the 3 icons are greyed out.

I tried running the automated installer but that just opens a webpage and has me login with the admin system account and spins a wheel saying that this may take several minutes. and it has been sitting like that for about 3 hours with no change I'm assuming that it was crapped out.

any advice would be appreciated. As of right now my website is down.
 
Sorry, it was our temporary problem. Problem is fixed now. Please try again.
 
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