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Unable to access Plesk after upgrading

A

AnyiZ

Guest
I was trying to upgrade Plesk from 10.0.1 to 10.1.1 and after I ran the autoinstaller (without any parameter) downloaded from Plesk website, everything seems to be fine, however when I tried to access my Plesk panel via IE or Firefox, I was returned with a blank page.

Here is the command output after starting plesk:
service psa start
Starting psa... done
Starting xinetd service... done
Starting named service... done
Starting mysqld service... done
Starting postgresql service... not install ed
Starting psa-spamassassin service... not install ed
Plesk: Starting Mail Server... done
Starting mail handlers tmpfs storage
Starting psa... done


And here is the log that I believed caused the problem:
2011-02-09 18:15:56: (mod_fastcgi.c.2582) FastCGI-stderr: PHP Fatal error: Call to undefined function vz_detect_ve() in /usr/local/psa/admin/auto_prepend/auth.php3 on line 113

2011-02-09 18:16:59: (mod_fastcgi.c.2582) FastCGI-stderr: PHP Fatal error: Call to undefined function vz_detect_ve() in /usr/local/psa/admin/auto_prepend/auth.php3 on line 113

2011-02-09 18:20:11: (log.c.135) server stopped
2011-02-09 18:20:11: (log.c.75) server started
2011-02-09 18:20:16: (log.c.135) server stopped
2011-02-09 18:20:25: (log.c.75) server started
2011-02-09 18:21:59: (mod_fastcgi.c.2582) FastCGI-stderr: PHP Fatal error: Call to undefined function vz_detect_ve() in /usr/local/psa/admin/auto_prepend/auth.php3 on line 113

2011-02-09 18:34:41: (connections.c.299) SSL: 1 error:1407609C:SSL routines:SSL23_GET_CLIENT_HELLO:http request
2011-02-09 18:34:42: (connections.c.299) SSL: 1 error:14094418:SSL routines:SSL3_READ_BYTES:tlsv1 alert unknown ca
2011-02-09 18:34:42: (connections.c.299) SSL: 1 error:140940E5:SSL routines:SSL3_READ_BYTES:ssl handshake failure
2011-02-09 18:34:47: (mod_fastcgi.c.2582) FastCGI-stderr: PHP Fatal error: Call to undefined function vz_detect_ve() in /usr/local/psa/admin/auto_prepend/auth.php3 on line 113

2011-02-09 18:35:38: (log.c.135) server stopped
2011-02-09 18:44:41: (log.c.75) server started
2011-02-09 18:44:58: (mod_fastcgi.c.2582) FastCGI-stderr: PHP Fatal error: Call to undefined function vz_detect_ve() in /usr/local/psa/admin/auto_prepend/auth.php3 on line 113


Please help!

Thanks a lot!
 
I have the same problem. Some people have reported similar problems but the fixes in those threads didn't work for me...
 
Does anybody have any clues on this or maybe some things I can try?

Pretty please.
 
I give up and got rid of Plesk and built my own webserver from scratch using Nginx. Byebye Plesk, I have got enough bad things with you. 0 support and error all the time, simply waste of money if you buy Plesk.
 
And honestly, if you really need a control panel, go CPanel. Yes, I know it is a lot more expensive, but at least they have decent forum and people are actually helping you there.
Disclaimer: I am not affliated with them by any means.
 
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