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Unable to access Plesk after upgrading

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by AnyiZ, Feb 9, 2011.

  1. AnyiZ

    AnyiZ Guest

    0
     
    I was trying to upgrade Plesk from 10.0.1 to 10.1.1 and after I ran the autoinstaller (without any parameter) downloaded from Plesk website, everything seems to be fine, however when I tried to access my Plesk panel via IE or Firefox, I was returned with a blank page.

    Here is the command output after starting plesk:
    service psa start
    Starting psa... done
    Starting xinetd service... done
    Starting named service... done
    Starting mysqld service... done
    Starting postgresql service... not install ed
    Starting psa-spamassassin service... not install ed
    Plesk: Starting Mail Server... done
    Starting mail handlers tmpfs storage
    Starting psa... done


    And here is the log that I believed caused the problem:
    2011-02-09 18:15:56: (mod_fastcgi.c.2582) FastCGI-stderr: PHP Fatal error: Call to undefined function vz_detect_ve() in /usr/local/psa/admin/auto_prepend/auth.php3 on line 113

    2011-02-09 18:16:59: (mod_fastcgi.c.2582) FastCGI-stderr: PHP Fatal error: Call to undefined function vz_detect_ve() in /usr/local/psa/admin/auto_prepend/auth.php3 on line 113

    2011-02-09 18:20:11: (log.c.135) server stopped
    2011-02-09 18:20:11: (log.c.75) server started
    2011-02-09 18:20:16: (log.c.135) server stopped
    2011-02-09 18:20:25: (log.c.75) server started
    2011-02-09 18:21:59: (mod_fastcgi.c.2582) FastCGI-stderr: PHP Fatal error: Call to undefined function vz_detect_ve() in /usr/local/psa/admin/auto_prepend/auth.php3 on line 113

    2011-02-09 18:34:41: (connections.c.299) SSL: 1 error:1407609C:SSL routines:SSL23_GET_CLIENT_HELLO:http request
    2011-02-09 18:34:42: (connections.c.299) SSL: 1 error:14094418:SSL routines:SSL3_READ_BYTES:tlsv1 alert unknown ca
    2011-02-09 18:34:42: (connections.c.299) SSL: 1 error:140940E5:SSL routines:SSL3_READ_BYTES:ssl handshake failure
    2011-02-09 18:34:47: (mod_fastcgi.c.2582) FastCGI-stderr: PHP Fatal error: Call to undefined function vz_detect_ve() in /usr/local/psa/admin/auto_prepend/auth.php3 on line 113

    2011-02-09 18:35:38: (log.c.135) server stopped
    2011-02-09 18:44:41: (log.c.75) server started
    2011-02-09 18:44:58: (mod_fastcgi.c.2582) FastCGI-stderr: PHP Fatal error: Call to undefined function vz_detect_ve() in /usr/local/psa/admin/auto_prepend/auth.php3 on line 113


    Please help!

    Thanks a lot!
     
  2. kernelpaniker

    kernelpaniker Guest

    0
     
    I have the same problem. Some people have reported similar problems but the fixes in those threads didn't work for me...
     
  3. kernelpaniker

    kernelpaniker Guest

    0
     
    bump...
    I still have this problem.
     
  4. kernelpaniker

    kernelpaniker Guest

    0
     
    Does anybody have any clues on this or maybe some things I can try?

    Pretty please.
     
  5. AnyiZ

    AnyiZ Guest

    0
     
    I give up and got rid of Plesk and built my own webserver from scratch using Nginx. Byebye Plesk, I have got enough bad things with you. 0 support and error all the time, simply waste of money if you buy Plesk.
     
  6. AnyiZ

    AnyiZ Guest

    0
     
    And honestly, if you really need a control panel, go CPanel. Yes, I know it is a lot more expensive, but at least they have decent forum and people are actually helping you there.
    Disclaimer: I am not affliated with them by any means.
     
  7. itmnetcom

    itmnetcom Basic Pleskian

    14
    80%
    Joined:
    Aug 1, 2011
    Messages:
    37
    Likes Received:
    0
    Do the mods get notified of these threads?
     
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