• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Resolved Unable to access Updates page

KendalSmithy

New Pleskian
Server operating system version
Ubuntu 22.04.2 LTS
Plesk version and microupdate number
Plesk Obsidian 18.0.53 Update #2, last updated on June 20, 2023 01:26 PM
The only page which I cannot access in Plesk is the Updates page. I have opened firewall port 8447 but to no avail and after a few seconds I receive this error:
(URL followed by...) PR_END_OF_FILE_ERROR
Can anyone advise me?
 
PR_END_OF_FILE_ERROR is a message that indicates a network connectivity issue between your browser and the SSL/TLS secured website. There are a few suggestions what you could try:
1) If you use a security software such as a firewall or antivirus solution on your computer, try to disable it.
2) If your router is blocking port 8447, let it access port 8447.
3) If your datacenter firewall is blocking that port, let it access port 8447.
4) If you are using a VPN or Proxy, these might not connect 8447 to your server. Disable VPN or proxy so that your browser can connect directly.
5) Reset your browser's SSL settings.
 
Thanks Peter.
The problem is in my router and a quick workaround was to use WiFi Hotspot Tethering on my mobile phone.
 
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