Unable to check directory entry dd51-domainkeys: Invalid argument

[AttilaF]

Hello,

I have a challenging problem on Plesk 8.6 (CentOS 5.7).

After a server restart, no mail gets delivered to the mailboxes.
No specific error message back to the sender, or during the SMTP session, everything looks ok, but the messages just disappear.

They're not even in the queue. The queue is empty.

In the maillog (/usr/local/psa/var/log/maillog) I get errormessages like this:

[highlight]all addreses are uncheckable - need to skip scanning (by deny mode)[/highlight]
and later:
[highlight]Unable to check directory entry dd52-domainkeys: Invalid argument[/highlight]

Another interesting thing is that I can't turn off domainkeys on the Plesk control panel.
I get this error message (see also attachment):

[highlight]Error[/highlight]: Unable to change the settings for the DomainKeys spam protection service
Unable to change the settings for the DomainKeys verification service

Domain name resolution works.

Any help would be greatly appreciated. Thank you!

A full log example of a mail "session":

Nov 11 14:53:28 hsx relaylock: /var/qmail/bin/relaylock: mail from 209.85.161.44:39091 (mail-fx0-f44.google.com) 
Nov 11 14:53:29 hsx qmail-queue[18222]: mail: all addreses are uncheckable - need to skip scanning (by deny mode)
Nov 11 14:53:29 hsx qmail-queue[18222]: scan: the message(drweb.tmp.hwzax4) sent by [email protected] to [email protected] should be passed without checks,
Nov 11 14:53:29 hsx qmail-queue-handlers[18223]: Handlers Filter before-queue for qmail started ...
Nov 11 14:53:31 hsx qmail-queue-handlers[18223]: [email protected]
Nov 11 14:53:31 hsx qmail-queue-handlers[18223]: [email protected]
Nov 11 14:53:31 hsx qmail-queue-handlers[18223]: hook_dir = '/var/qmail//handlers/before-queue'
Nov 11 14:53:31 hsx qmail-queue-handlers[18223]: recipient[3] = '[email protected]'
Nov 11 14:53:31 hsx qmail-queue-handlers[18223]: handlers dir = '/var/qmail//handlers/before-queue/recipient/[email protected]'
Nov 11 14:53:31 hsx qmail-queue-handlers[18223]: starter: submitter[18224] exited normally
Nov 11 14:53:31 hsx qmail: 1321019611.795353 new msg 144540308
Nov 11 14:53:31 hsx qmail: 1321019611.795424 info msg 144540308: bytes 1705 from <[email protected]> qp 18224 uid 2020
Nov 11 14:53:31 hsx qmail: 1321019611.844294 starting delivery 13: msg 144540308 to local [email protected]
Nov 11 14:53:31 hsx qmail: 1321019611.844338 status: local 1/10 remote 0/20
Nov 11 14:53:31 hsx qmail-local-handlers[18225]: Handlers Filter before-local for qmail started ...
Nov 11 14:53:31 hsx qmail-local-handlers[18225]: [email protected]
Nov 11 14:53:31 hsx qmail-local-handlers[18225]: [email protected]
Nov 11 14:53:31 hsx qmail-local-handlers[18225]: Unable to check directory entry dd52-domainkeys: Invalid argument 
Nov 11 14:53:31 hsx qmail-local-handlers[18225]: call_handlers: stop call handlers from dir '/var/qmail//handlers/before-local/global'
Nov 11 14:53:31 hsx qmail: 1321019611.850386 delivery 13: failure: 
Nov 11 14:53:31 hsx qmail: 1321019611.850492 status: local 0/10 remote 0/20
Nov 11 14:53:31 hsx qmail-queue[18226]: mail: all addreses are uncheckable - need to skip scanning (by deny mode)
Nov 11 14:53:31 hsx qmail-queue[18226]: scan: the message(drweb.tmp.bgzKv6) sent by  to [email protected] should be passed without checks, because contains unch
Nov 11 14:53:31 hsx qmail-queue-handlers[18227]: Handlers Filter before-queue for qmail started ...
Nov 11 14:53:31 hsx qmail-queue-handlers[18227]: from=
Nov 11 14:53:31 hsx qmail-queue-handlers[18227]: [email protected]
Nov 11 14:53:31 hsx qmail-queue-handlers[18227]: hook_dir = '/var/qmail//handlers/before-queue'
Nov 11 14:53:31 hsx qmail-queue-handlers[18227]: recipient[3] = '[email protected]'
Nov 11 14:53:31 hsx qmail-queue-handlers[18227]: handlers dir = '/var/qmail//handlers/before-queue/recipient/[email protected]'
Nov 11 14:53:31 hsx qmail-queue-handlers[18227]: starter: submitter[18228] exited normally
Nov 11 14:53:31 hsx qmail: 1321019611.972703 bounce msg 144540308 qp 18226
Nov 11 14:53:31 hsx qmail: 1321019611.972765 end msg 144540308
Nov 11 14:53:31 hsx qmail: 1321019611.973467 new msg 144540311
Nov 11 14:53:31 hsx qmail: 1321019611.973517 info msg 144540311: bytes 2217 from <> qp 18228 uid 2522
Nov 11 14:53:32 hsx qmail: 1321019612.724607 starting delivery 14: msg 144540311 to remote [email protected]
Nov 11 14:53:32 hsx qmail: 1321019612.724676 status: local 0/10 remote 1/20
Nov 11 14:53:32 hsx qmail-remote-handlers[18229]: Handlers Filter before-remote for qmail started ...
Nov 11 14:53:32 hsx qmail-remote-handlers[18229]: from=
Nov 11 14:53:32 hsx qmail-remote-handlers[18229]: [email protected]
Nov 11 14:53:32 hsx qmail-remote-handlers[18229]: Unable to check directory entry dd51-domainkeys: Invalid argument
Nov 11 14:53:32 hsx qmail-remote-handlers[18229]: call_handlers: stop call handlers from dir '/var/qmail//handlers/before-remote/global'
Nov 11 14:53:32 hsx qmail: 1321019612.731770 delivery 14: failure: handlers_permanentfail/
Nov 11 14:53:32 hsx qmail: 1321019612.731914 status: local 0/10 remote 0/20
Nov 11 14:53:32 hsx qmail-queue[18230]: mail: all addreses are uncheckable - need to skip scanning (by deny mode)
Nov 11 14:53:32 hsx qmail-queue[18230]: scan: the message(drweb.tmp.EcRRTZ) sent by #@[] to [email protected] should be passed without checks, because conta
Nov 11 14:53:32 hsx qmail-queue-handlers[18231]: Handlers Filter before-queue for qmail started ...
Nov 11 14:53:32 hsx qmail-queue-handlers[18231]: from=#@[]
Nov 11 14:53:32 hsx qmail-queue-handlers[18231]: [email protected]
Nov 11 14:53:32 hsx qmail-queue-handlers[18231]: hook_dir = '/var/qmail//handlers/before-queue'
Nov 11 14:53:32 hsx qmail-queue-handlers[18231]: recipient[3] = '[email protected]' 
Nov 11 14:53:32 hsx qmail-queue-handlers[18231]: handlers dir = '/var/qmail//handlers/before-queue/recipient/[email protected]'
Nov 11 14:53:32 hsx qmail-queue-handlers[18231]: starter: submitter[18232] exited normally
Nov 11 14:53:32 hsx qmail: 1321019612.749115 bounce msg 144540311 qp 18230
Nov 11 14:53:32 hsx qmail: 1321019612.749200 end msg 144540311
Nov 11 14:53:32 hsx qmail: 1321019612.749610 new msg 144540310
Nov 11 14:53:32 hsx qmail: 1321019612.749636 info msg 144540310: bytes 2665 from <#@[]> qp 18232 uid 2522
Nov 11 14:53:32 hsx qmail: 1321019612.753322 starting delivery 15: msg 144540310 to remote [email protected]
Nov 11 14:53:32 hsx qmail: 1321019612.753360 status: local 0/10 remote 1/20
Nov 11 14:53:32 hsx qmail-remote-handlers[18233]: Handlers Filter before-remote for qmail started ...
Nov 11 14:53:32 hsx qmail-remote-handlers[18233]: from=#@[]
Nov 11 14:53:32 hsx qmail-remote-handlers[18233]: [email protected]
Nov 11 14:53:32 hsx qmail-remote-handlers[18233]: Unable to check directory entry dd51-domainkeys: Invalid argument
Nov 11 14:53:32 hsx qmail-remote-handlers[18233]: call_handlers: stop call handlers from dir '/var/qmail//handlers/before-remote/global'
Nov 11 14:53:32 hsx qmail: 1321019612.758932 delivery 15: failure: handlers_permanentfail/
Nov 11 14:53:32 hsx qmail: 1321019612.759110 status: local 0/10 remote 0/20
Nov 11 14:53:32 hsx qmail: 1321019612.759175 triple bounce: discarding bounce/144540310
Nov 11 14:53:32 hsx qmail: 1321019612.759202 end msg 144540310

 

[chairon]

Hello!

I have the same problem: Unable to check directory entry dd52-domainkeys: Invalid argument
Do you already have any solution for it?

Greetings

Chairon

 

[AttilaF]

Unfortunately not yet. I also posted this on serverfault, neither there have I had success. I'm trying to figure it out myself and will post it here if there will be any result.

Please also let me know if you find something.

 

[IanMac]

Was there ever an resolution to this problem (Sorry to necro an old thread, we are experiencing the same issue, and this is about the only match I could find in google)/

 

[AttilaF]

Well, not really. After a reboot it started to work again. See my thread on serverfault.

 

[IanMac]

They guys at the server farm think it might be due to a hardware update they did on that node yesterday evening. The situation has improved, but not much. All outgoing mail is now being sent and queued correctly, but all incoming mail is bounced.

 

[AttilaF]

They guys at the server farm think it might be due to a hardware update they did on that node yesterday evening

Yes, most probably it was the cause even in my case. They did do something with the `iron` and it became functional again. I was running a vserver at Server4You, FYI.