1. Please take a little time for this simple survey! Thank you for participating!
    Dismiss Notice
  2. Dear Pleskians, please read this carefully! New attachments and other rules Thank you!
    Dismiss Notice
  3. Dear Pleskians, I really hope that you will share your opinion in this Special topic for chatter about Plesk in the Clouds. Thank you!
    Dismiss Notice

Unable to configure/update client or domain backups due to SMTP errors

Discussion in 'Plesk for Linux - 8.x and Older' started by RicardoGRTL, Jun 9, 2011.

  1. RicardoGRTL

    RicardoGRTL Guest

    0
     
    Hello all,

    I'm using Plesk control panel for Linux/Unix 8.6.0 build 86081001.10 on Debian 4.0.

    Here's the problem: I have domain backups set to deliver to a FTP repository; I need to
    modify this and set the backup at the client level. Whenever I click on the Tools > Back
    Up icon I get the error message "The SMTP server service is switched off." whether at the
    client or domain levels. I reproduced the error and then checked the logs for mail
    errors: nothing in /opt/psa/var/log/maillog, /var/log/daemon.log, .../messages, and
    .../syslog. Since Plesk's reporting that the SMTP server serivce is off, I didn't restart
    it via "Apply selected solutions" button. Since there is a cron job that runs every 15
    minutes I figured that the mail would not be sent and I would see the subsequent errors
    in the logs. But there were no errors; qmail did it's job and the cron-generated mail was
    delivered. I can click the Back Up icon to cause the SMTP error to reoccur, then go
    directly to Desktop > Services Management and see that the SMTP service is up!

    Ricardo Davis
     
Loading...