Unable to create new subscription with last update

[sebgonzes]

Username: sebgonzes

TITLE

Unable to create new subscription with last update

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

obsidian 18.0.36, cloudluinux7,x86_64

PROBLEM DESCRIPTION

When we try to create an subscription using panel control, we recieve an blank page and get javascript error :


La cookie “plesk-items-per-page” ha sido rechazada porque ya ha caducado.
La cookie “plesk-sort-field” ha sido rechazada porque ya ha caducado.
La cookie “plesk-sort-dir” ha sido rechazada porque ya ha caducado.
La cookie “plesk-list-type” ha sido rechazada porque ya ha caducado.

TypeError: i is undefined
y CreateSubscriptionForm.js:54
React 6
unstable_runWithPriority scheduler.production.min.js:18
React 5
C CreateSubscriptionForm.js:254
promise callback*C/< CreateSubscriptionForm.js:253
React 2
unstable_runWithPriority scheduler.production.min.js:18
React 4
unstable_runWithPriority scheduler.production.min.js:18
React 6
load RequireComponent.js:87
componentDidMount RequireComponent.js:30
yl React
unstable_runWithPriority scheduler.production.min.js:18
React 9
m index.js:46
<anonymous> create:63
react-dom.production.min.js:196:194

Uncaught (in promise) TypeError: i is undefined
y CreateSubscriptionForm.js:54
React 6
unstable_runWithPriority scheduler.production.min.js:18
React 5
C CreateSubscriptionForm.js:254
promise callback*C/< CreateSubscriptionForm.js:253
React 2
unstable_runWithPriority scheduler.production.min.js:18
React 4
unstable_runWithPriority scheduler.production.min.js:18
React 6
load RequireComponent.js:87
componentDidMount RequireComponent.js:30
yl React
unstable_runWithPriority scheduler.production.min.js:18
React 9
m index.js:46
<anonymous> create:63

CreateSubscriptionForm.js:54:56

STEPS TO REPRODUCE

Login in reseller and try to create new subscription

ACTUAL RESULT

blank page with javascript error

EXPECTED RESULT

habitual subscription add form

ANY ADDITIONAL INFORMATION



YOUR EXPECTATIONS FROM PLESK SERVICE TEAM

Confirm bug

 

[IgorG]

Looks like the upgrade was not completed successfully. Try to fix it with

# plesk repair installation

 

[sebgonzes]

Looks like the upgrade was not completed successfully. Try to fix it with

# plesk repair installation

well, it's failing on all our server, with an javascript error... update have failed on all of them or it's an bug on MU?

 

[sebgonzes]

well, it's failing on all our server, with an javascript error... update have failed on all of them or it's an bug on MU?

We have tried the solution and problem stil the same, please need an solution ASAP!

 

[sebgonzes]

Ok, bug is about error message, the problem occur when some limits fail (no subscription limit available or no ip share available), the problem is that the error message not appear and only appear an white screen with javascript error, so another bug to solve.