Resolved Unable to create system user

[Riemsesy]

Hello,
Problem:
Trying to create a new customer, creating a user for access to Plesk and a user for the subscription
results in Error
Error: Unable to create system user: Unable to execute usermng: usermng: /usr/sbin/useradd execution failed: useradd: Invalid configuration: UID_MIN (10000), UID_MAX (4999) useradd: can't create user usermng: Unable to add user: denoord2

info:
OS ‪CentOS Linux 7.5.1804 (Core)‬
Product Plesk Onyx
Version 17.5.3 Update #48, last updated on May 22, 2018 09:47 PM

how to fix this?

 

[Monty]

You have defined contradicting minimum and maximum user IDs for your system:
UID_MIN is set to 10000 and UID_MAX is at 4999. That basically prevents you from creating any user.

Check your file /etc/login.defs and correct the values there. Defaults are:
UID_MIN 1000
UID_MAX 60000

 

[Riemsesy]

thanx..

the file says
UID_MIN 1000
UID_MAX 4999

so it seems right values in the file accept plesk sees differently?

 

[Monty]

Weird.
Please check your /etc/sysconfig/useradd file, maybe you have differing values in there?
Otherwise I'd suggest you try setting the value for UID_MAX in /etc/login.defs to 60000 (the default value) and try again.

 

[Riemsesy]

I have upped uid_max to 60000 in login.defs and it works ok now.
thnx for helping out.